Business Development Manager
Charlotte, North Carolina Area
As the Business Development Manager for AAA of the Carolina's, I am tasked with identifying, soliciting, and developing profitable light commercial, small business, and national accounts for our thirty-five Car Care Centers in North and South Carolina. Work closely with Regional and Store managers, driving business into their locations to improve market penetration, financial growth and maximize revenue.Manage existing base of fleet and light commercial customers to ensure their continued satisfaction with our products and services.Set targets for sales growth and develop the pipeline of new business funneling into and through AAA Car Care Centers.Identify leads through analysis, needs assessments, survey tools, networking and regular consultation with business managers, as well as, attending industry expos and conventions.Conduct thorough evaluation of customer needs and developments and follow up post-visit to ensure all clients concerns are addressed and implemented.Present clients with new products and services that both maintain and increase the AAA goal of becoming a sustaining resource for our clients.Use competitor and market knowledge to identify unique AAA selling propositions and differentiators.Arrange and conduct ongoing technical training.Proactively build relationships and gain customer commitment by recommending appropriate fleet service coverage.