• Develop quarterly financial reports, budgets and forecasts to track revenue generation and expenditures.• Review of Bank Reconciliations & Co-ordination with Banks as and when required• Branch cost and profit analysis on monthly basis• Monitoring and reconciling of all Office Accounts, Receivables and Payables on a daily basis.• Consistently trying to achieve revenue goals and ranking among top performing Apollo Franchises.• Expertise in observing local market trends and implementing effective business strategies • Implement strategies to promote health awareness through traditional & online promotional efforts and organizing Free Health Camps.• Interact with the Lab team for timely release of test reports.• Ensuring superior customer service and employee satisfaction.• Network in local community to increase profile and bottom-line profit.

• Managing & supervising CTS Clearing Activity for entire Southern Grid locations.• Managing RTGS & NEFT transactions.• Supervising & Mentoring team members spread across South Clearing Grid Locations to excel in their given roles• Monitoring and reconciling of all Office Accounts, Receivables and Payables on a daily basis.• Authorize and release all RTGS & NEFT transactions from Banks end. • Ensure Error free transaction processing with no operational loss.• Engaging with Clearing house & other Bank’s to sort out outstanding entries without exposing the bank to financial risk• Ensuring BCP is in place as per company operational guidelines & BCP is conducted at regular intervals.• Back-up for Senior/Regional Manager

• Responsible for branch cost and profit analysis on monthly basis.• Ensuring audit compliance through effective book keeping.• Handling the retail banking operations in the branch and ensuring strict compliance to the statutory regulations.• Ensuring strict implementation of AML (Anti Money Laundering) guidelines with respect to KYC and new account opening.• Administering the aspects connected with facilities management, internal external audits and dealing with statutory bodies.

• Managing entire Clearing Activity – MICR clearing & CTS Clearing for all Branches in Bangalore• Monitoring and reconciling of all GL Accounts, Receivables and Payables on a daily basis• Supervising & Mentoring team members of Teller Counter & Clearing Operations to excel in their given roles• Ensure that CMS facility is effectively used and lodged under proper Product Code in CMS for speedy realization and credit to customers account.• Authorize transactions processed in the branch by the tellers in line with Bank’s policy.• Verify that all account opening documentation are as per KYC & AML guidelines and compliance to KYC and AML policy are strictly adhered to by the team members.• Authorize and release all RTGS & NEFT transactions from Banks end. • To co-ordinate with various FFMC’s for conducting Forex Transactions.• Engaging with Clearing house & other Bank’s to sort out outstanding entries without exposing the bank to financial risk• Back-up for Branch Operations Manager

• Taking care of Branch Operations and handling day to day operations. • Monitoring large volume transactions & reporting to internal Anti Money Laundering team.• Processing of TT’s through SWIFT to both individual & corporate customers, providing day end TT report to HO.• Providing superior service to customers of Western Union & ensuring the daily tallying of the same with XCQ.• Monitoring transactions over counter’s to ensure that Products & Services offered is not used for conducting illegal activities.• Building and maintaining healthy business relations with high net worth and corporate clients, ensuring high customer satisfaction by quality service.

• Handling Clearing Operations-Inward, Outward-MICR and HV, ECS Settlement.• Handling Cash Management Service (CMS) Activities.• Reconciliation of GL Accounts & controlling suspense accounts like Receivables and Payables.• Processing RTGS-Real Time Cross Settlement Transactions and NEFT- National Electronic Funds Transfer txns.• Handling teller counter which involves complete cash transactions both receipts and payments

• Handling teller counter which involves both cash transactions & non-cash transactions.• Receive Cash Deposit envelope’s deposited in ATM’s &Sevak Machine, verify amounts & check accuracy of deposit slips• Issuance of Pay Order’s, Corresponding Bank DD’s and Demand Drafts.• Creation and closure of Fixed Deposits, Fund Transfer’s etc & handling all High Value cheque postings• Placing Stop Payment of cheques, Lien or removal of Lien on a/c’s as per customer’s request.

• Handling teller counter which involves complete cash transactions both receipts and payments• Issuance of Manager’s Cheque and Demand Draft• Creation and closure of Fixed Deposits. Transfer of funds internally • Preparation of daily reports on core accounts• Handlings all queries of cheque returns & solving customer complaints by giving a satisfactory solution.• Being the ATM Custodian, handling all work pertaining to ATM• Transfer of funds to other countries under SWIFT system.

• Supervise the entire Business of the Branch and handling day to day operations.• In charge of entire Branch revenue & ensure given targets are achieved by the team.• Responsible for keeping records updated pertaining to Sales Tax & Profession Tax.• Leading & monitoring the performance of team members to ensure efficiency in Branch operations & meeting of individual as well as Branch targets.• Fully committed for providing the highest standards of customer service and support. Branch set up: I was instrumental in setting up UAE Exchange & Financial Services new Branch in Salem. The new Branch set-up was completed and imparted training to the new recruits about branch operations and sales