• Exceeded monthly sales targets by 120% on average.• Repeatedly achieving top sales performance in multiple categories.• Developed an in-depth knowledge of The Source's product offerings. • Provide expert recommendations to customers providing critical solutions.• Increased average transaction value by 15% through effective upselling and cross-selling techniques.• Collaborated with the sales team to achieve collective sales goals.• Assisted store manager in sharing best… Show more • Exceeded monthly sales targets by 120% on average.• Repeatedly achieving top sales performance in multiple categories.• Developed an in-depth knowledge of The Source's product offerings. • Provide expert recommendations to customers providing critical solutions.• Increased average transaction value by 15% through effective upselling and cross-selling techniques.• Collaborated with the sales team to achieve collective sales goals.• Assisted store manager in sharing best practices and supporting team members.• Ensured a positive shopping experience by actively listening to customer needs.• Provided exceptional customer service by assisting product inquiries, troubleshoot & transactions.• Resolved complex customer issues by identifying solutions and ensuring customer satisfaction.• Proficiently utilized the Point of Sale (POS) system for processing transactions, inventory management.• Participated in regular training sessions to stay updated on new product features, sales techniques, and industry trends.• Successfully adapted to new product launches, promotions, and inventory changes, ensuring a seamless shopping experience for customers. Show less

• Utilize product knowledge to upsell for meeting daily targets.• Won multiple weekly targeted sales competitions, becoming top performer in store. • Adhered to proper visual merchandising standards and manage inventories.• Utilized this cultural insight to guide recommendations and personalize the customer experience.• Strategically increased transaction values through upselling techniques.• Fostered a customer-focused environment through teamwork.• Analyzed consumer… Show more • Utilize product knowledge to upsell for meeting daily targets.• Won multiple weekly targeted sales competitions, becoming top performer in store. • Adhered to proper visual merchandising standards and manage inventories.• Utilized this cultural insight to guide recommendations and personalize the customer experience.• Strategically increased transaction values through upselling techniques.• Fostered a customer-focused environment through teamwork.• Analyzed consumer behavior and purchasing habits to enhance product displays and align them with customer preferences.• Contribute to regular team meetings & training with eagerness & due diligence.• Addressed inquiries/concerns of customers from all demographic with a solution-oriented approach.• Upheld Purdys' commitment to top-tier service with customer first mindset.• Showcased how Purdys Chocolatier's products resonated with Canadian consumers, connecting their cultural preferences with our offerings. Show less