June 2016-CurrentOfficer-Sales ITMarico Bangladesh Limited The Glass House | 6th Floor, 38 Gulshan Avenue, Dhaka-1212Midaspro IT Support, Daily report & Data Validation.Job Description / Responsibility:• Applications support specialist• Help desk operator• Maintenance engineer• Technician.• install and configure computer hardware operating systems and applications• monitor and maintain computer systems and networks• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues• troubleshoot system and network problems, diagnosing and solving hardware or software faults• provide support, including procedural documentation and relevant reports• follow diagrams and written instructions to repair a fault or set up a system• support the roll-out of new applications• set up new users' accounts and profiles and deal with password issues• respond within agreed time limits to call-outs• work continuously on a task until completion (or referral to third parties, if appropriate)• priorities and manage many open cases at one time• rapidly establish a good working relationship with customers and other professionals, such as software developers• test and evaluate new technology• Conduct electrical safety checks on computer equipment.• Daily primary & Secondary monitoring file update & send• Man day loss report calculation & send• Daily sync status update & send• Another report mismatch then validation & resolved. • Maintain official PDA inventory

June 2016-CurrentOfficer-Sales ITMarico Bangladesh Limited The Glass House | 6th Floor, 38 Gulshan Avenue, Dhaka-1212Midaspro IT Support, Daily report & Data Validation.Job Description / Responsibility:• Applications support specialist• Help desk operator• Maintenance engineer• Technician.• install and configure computer hardware operating systems and applications• monitor and maintain computer systems and networks• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues• troubleshoot system and network problems, diagnosing and solving hardware or software faults• provide support, including procedural documentation and relevant reports• follow diagrams and written instructions to repair a fault or set up a system• support the roll-out of new applications• set up new users' accounts and profiles and deal with password issues• respond within agreed time limits to call-outs• work continuously on a task until completion (or referral to third parties, if appropriate)• priorities and manage many open cases at one time• rapidly establish a good working relationship with customers and other professionals, such as software developers• test and evaluate new technology• Conduct electrical safety checks on computer equipment.• Daily primary & Secondary monitoring file update & send• Man day loss report calculation & send• Daily sync status update & send• Another report mismatch then validation & resolved. • Maintain official PDA inventory

Job Description / Responsibility: Create and post job adverts Run end- to-end recruitment process:-Screen CVs for short-listing -Prepare written exam question paper and check scripts-Communicate with candidates as per necessary-Fix interview Conduct interviews Conduct orientation program for new recruits Prepare circulars and announcements Maintain and update employee information Maintenance:-Maintenance Staff Attendance register update Hardcopy & soft copy-Maintenance TA/DA Register with received date & sign Hardcopy & soft copy-Maintenance Salary Register with received Hardcopy & soft copy-Maintenance Incentive register with received date & sign Hardcopy & soft copy-Maintenance POSM register maintain & CM monitoring Hardcopy & soft copy-Personal profile for each all employ Hardcopy & soft copy database-CV Bank file (Clip file) with month wise top sheet & CV received date Hardcopy & soft copy-Taking primary Viva then select to final examination and viva-Gift disbursement file with received date & sign Hardcopy & soft copy-Display payment register summary hardcopy with acknowledgement copy -Office Notice Board (for emergency notice or any note)-Ensure Hygiene free office environment-Maximization of DBSM incentive (Incentive tracking soft copy) Format Create & Monitoring: -Sales analysing-Incentive Tracking Format Create & Monitoring Daily Basis Hardcopy and soft copy-EC, PC, LPM & LPI growth tracking soft copy-Brand Sales Monitoring soft copy-EC Thrust & another brand or SKU EC Monitoring & discuss. -All Program update daily monitoring & discuss.-DBSM Order vs Delivery Monitoring & discuss.-Daily insure PDA usage & PDA timing tracking Market Visit:-Go the market for Random Cross-check Bill Print memo & trade scheme, -QPS & QPDS Monitoring, -Outlet Gift Disbursement Monitoring, -Product Depth visit,-Monitor & Developed Outlet relation, order taking technique of salesman.