Supported 800+ global customers in stamping machinery market segment, resulting in 5 million plus US dollars increase in sales through troubleshooting M&E issues, improving manufacturing process & design defects, negotiating technical functions & special demands.Conducted digital transformation project and managed restructuring process of service department and HR resources by qualitatively analyzing organizational strategy and internal structure, providing consultancy on resources reallocation and the managing the project in a timely manner.Assisted the development of global business strategy and market expansion through organizational culture change, vision & value development, corporate strategy evaluation and business development activities with partners in New Energy and Automotive Industries.Managed global partner & distributor business relationships across different cultures including UK, Germany, Sweden, Czech Republic, USA, Mexico, Japan, Southeast Asia countries, and etc.

Supported 300+ customers in NA stamping machinery industry via troubleshooting M&E issues timely, improving manufacturing process & design defects, negotiating technical functions & special demands.Developed relationships with customers, resulting in 30% increase in sales.Established international spare stocking strategies amongst US, China and Mexico partners in terms of developing local safety storage, supply chain maintenance plans and new procurement processes, resulting in 85% shorter of lead-time and responding time.Participated on design upgrades and product enhancements in terms of improving component materials, welding procedures, assembly processes and etc, and created training programs for field service technicians.

Participated manufacturing process of P5100-Needle Poller Bearing Gear PumpParticipated the 3D model redesign project with senior design group Supported productivity & efficiency enhancement project