Reporting to the Supply Chain & Insights Manager, I lead a team with a BI Analyst and a I&I Analyst that are responsible by Business Intelligence and manage the CRM tool.As I&I Manager, I support the business ensuring that the correct data is shared with Duty Free team and seek for commercial insights that enable strategic decision-taking.- Lead monthly KPIs review, presenting main results, reasons and propose possible solutions;- Evaluate opportunities presented by any team… Show more Reporting to the Supply Chain & Insights Manager, I lead a team with a BI Analyst and a I&I Analyst that are responsible by Business Intelligence and manage the CRM tool.As I&I Manager, I support the business ensuring that the correct data is shared with Duty Free team and seek for commercial insights that enable strategic decision-taking.- Lead monthly KPIs review, presenting main results, reasons and propose possible solutions;- Evaluate opportunities presented by any team (build/support business cases);- Lead the search of new data sources, either internally or externally and share main insights to the Duty Free team, supporting the strategy;- Direct contact with other I&I internal teams (domestic markets) to ensure the best analysis of the adult travelling tobacco and NGP consumer.Covid-19 pandemic period is the most challenging I have ever lived in the insights world since search opportunities and data is being crucial for all strategic decision and build a path to recovery. Show less

Reporting to Head of Insights & Intelligence and Market Manager Portugal, I was head of forecasting processes, being responsible for managing the complete sales forecasting process, and ensuring accurate, timely maintenance across the Cluster level, select forecasting models and monitor their effectiveness ensuring updates and improvements are made where necessary.- Lead and facilitate all related processes along the cluster;- Lead/participate in the business planning process… Show more Reporting to Head of Insights & Intelligence and Market Manager Portugal, I was head of forecasting processes, being responsible for managing the complete sales forecasting process, and ensuring accurate, timely maintenance across the Cluster level, select forecasting models and monitor their effectiveness ensuring updates and improvements are made where necessary.- Lead and facilitate all related processes along the cluster;- Lead/participate in the business planning process, coordinating market efforts;- Lead a monthly meeting with Cluster Management Team to present current performance and discuss future steps towards meeting set target.Improving forecast accuracy at main market (Spain), above 80%.Leader of a team of 2 senior analysts and 1 young graduate. Show less

Reporting to Market Manager and being part of market management team, I started the department from the beginning, building historical data, developing management tools (for Trade Spend analysis, launching business cases, pricing analysis, taxation, as examples) and organizing information for decision-taking, being also part of that process.- Projections on total market developments, ITP, manufacturers short-term, mid-term (3-5 years), based on macroeconomic projections, market trends and… Show more Reporting to Market Manager and being part of market management team, I started the department from the beginning, building historical data, developing management tools (for Trade Spend analysis, launching business cases, pricing analysis, taxation, as examples) and organizing information for decision-taking, being also part of that process.- Projections on total market developments, ITP, manufacturers short-term, mid-term (3-5 years), based on macroeconomic projections, market trends and consumer studies;- Coordinate & deliver insights for CORP Plan process.Increasing shares from 12.4% (Mar’12) to 14.5% (Sep’15). Show less

As Vice President of the Association I gave a relevant support to the President and lead some meetings with the referees and with the Presidents of the National Basketball Federation and of the Referees Council of the same Federation.Also made the negotiations with the sports equipments companies to buy product to be sold at the Association Store.

Elected as a Board Member of the National Referees Association having the responsibility of the Store, negotiating with sports equipment companies to have the best equipments at the best price to be used by the referees and table officials at all Nationwide Portugal competitions.Also participated in the negotiations and main meetings between the Association and the President of the National Federation and President of the Referees Council with the aim to reach the best outcomes for the… Show more Elected as a Board Member of the National Referees Association having the responsibility of the Store, negotiating with sports equipment companies to have the best equipments at the best price to be used by the referees and table officials at all Nationwide Portugal competitions.Also participated in the negotiations and main meetings between the Association and the President of the National Federation and President of the Referees Council with the aim to reach the best outcomes for the referees and Basketball in general. Show less

Reporting to both Head of Finance and Head of Sales, my main goal was to improve main KA P&L analysing main A&P and pricing investments to optimize company performance in the market.

Reporting to Head of Sales, main role was to prepare and control targets achievements, forecasting, budget control and support decision-taking by doing Customer Profitability Analysis or leading a project on Sales Routes Optimization (analysis, insights and recommendations to improve profitability).Analysis of average pricing (one of the main KPI’s of the company that was achieved maintaining company profitability) alongside with volume sold to determine bonus targets… Show more Reporting to Head of Sales, main role was to prepare and control targets achievements, forecasting, budget control and support decision-taking by doing Customer Profitability Analysis or leading a project on Sales Routes Optimization (analysis, insights and recommendations to improve profitability).Analysis of average pricing (one of the main KPI’s of the company that was achieved maintaining company profitability) alongside with volume sold to determine bonus targets achievements.Leader of a team of 6 Analysts. Show less

Reporting to Regional Manager, my main goal was to deliver results within a given area of sales of the traditional market (local grocery shops, small supermarket chains, and institutions), managing main KA and developing business with a team. Grew customer portfolio at 10%+ over the period.Leader of a team of 15 salesmen.