E-Commerce Manager
Reason for Leaving the Company: Overdue Salaries Key Responsibilities:- Responsible for Search Engine Optimization (link building, on page seo, meta tags, kw analysis, etc..) and all optimization of titles and descriptions of products;- Responsible for Adwords campaigns;- Responsible for Facebook ad campaigns (creation of Audiences, power editor, engagement, etc ..)- Responsible for Email Marketing of the brand (using E-goi platform)- Integration of Google Analytic Pixels for Conversion and Facebook Pixel- Analyze KPIs in Analytics and elaborate analysis and strategies according to the metrics and goals- Social Networks Management (Facebook, Instagram, Pinterest,Snapchat and Polyvore)- Management of all customer support and support system (using the Zopim platform for live chat with the customer)- Management of Products / Stocks / B2B / Orders / Pre-Orders in PHC platform- Management of the process of Pre Orders and Orders Via net (through the creation of customer records to the request of the products in warehouses and stores)- Responsible for exchanges and returns of all online orders (Development of credit notes, invoices and stock exchange).- Responsible for scheduling the pick ups with the carrier- CRM management (LVEngine platform)- Responsible for all design of banners, header, promotions, images orcampaigns using Photoshop and Illustrator Platform- Responsible for the replacement of the summer campaign for the Fall / Winter16 campaign(Preparation of all descriptions and titles of products, development of banners and merchandising for the online store and social networks, creation of products in PHC and all variants, preparing the site for professionals and multi-brand retailers, email campaigns, etc ...)- With knowledge in WMS - picking, packing & shipping - I helped and collaborated with the staff of the warehouse on the arrival of the new collection.