Rui Lourenco Email and Phone Number
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Responsible for service operations and delivery at a leading SaaS organization in the education recruitment space. This includes responsibility for service quality and availability as well as overseeing product design and the development process.Specialties: ITIL Foundations CertifiedMicrosoft, EMC and Suse Linux Certified Professional.But in order to get the job done:Tenacity, versatility, creativity, high stress tolerance, dedication, active listening, team building, conflict resolution, knowledge sharing, as well as being a trusted advisor and an advocate for the customer.
Passion Inc.
View- Website:
- passioninc.ca
- Employees:
- 14
-
Head Of ItPassion Inc. Nov 2014 - PresentToronto, Canada Area -
It Infrastructure ManagerPassion Inc. Nov 2011 - Nov 2014Toronto, Canada Area -
It Service Management ConsultantCgd Apr 2006 - Jul 2009Designing, implementing and optimizing an IT process that encompasses part of Configuration, Incident and Availability Management. This process is responsible for:• Identifying the requirements for automatic incident detection in a given application or platform.• Defining the incident resolution workflow.• Overseeing that adequate documentation is created for the different support teams.• Designing an infrastructure availability model based on the impacts of each failed component.• Integrating future changes with change management to insure it is kept up to. -
Technology ConsultantUnisys Jul 2004 - Jul 2009o Implemented Enterprise Infrastructure solutions.o Developed competencies in the virtualization and storage space.o Obtained recognition for supporting high availability mission critical solutions.o Received the Unisys “Delivery Excellence” and “Customer Recognition” awards.
Rui Lourenco Skills
Rui Lourenco Education Details
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Business -
Innovation And Entrepreneurship -
Msc In Infomation Systems And Computer Engineering
Frequently Asked Questions about Rui Lourenco
What company does Rui Lourenco work for?
Rui Lourenco works for Passion Inc.
What is Rui Lourenco's role at the current company?
Rui Lourenco's current role is Head of Information and Technology.
What is Rui Lourenco's email address?
Rui Lourenco's email address is ru****@****ail.com
What is Rui Lourenco's direct phone number?
Rui Lourenco's direct phone number is +141693*****
What schools did Rui Lourenco attend?
Rui Lourenco attended University Of Waterloo, Instituto Superior Técnico, Instituto Superior Técnico.
What skills is Rui Lourenco known for?
Rui Lourenco has skills like It Service Management, Itil, Virtualization, Infrastructure, It Management, Enterprise Architecture, Windows Server, Service Management, Change Management, Management, It Strategy, It Infrastructure Management.
Who are Rui Lourenco's colleagues?
Rui Lourenco's colleagues are Mishraz Bhounr, Nirav Bodala, Navpreet Bhathal, Kevin Kang, Abin Mohan, Jaswinder Singh Randhawa, Kirtan Shelat.
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Rui Lourenço
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Rui Lourenço
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