Rui Ramos Tomás
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Rui Ramos Tomás Email & Phone Number

Contact Center Senior Technical Consultant at Evolutio Empowering the cloud at Evolutio Empowering the cloud
Location: Lisboa, Lisbon, Portugal 5 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 100%

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Role
Contact Center Senior Technical Consultant at Evolutio Empowering the cloud
Location
Lisboa, Lisbon, Portugal
Company size

Who is Rui Ramos Tomás? Overview

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Quick answer

Rui Ramos Tomás is listed as Contact Center Senior Technical Consultant at Evolutio Empowering the cloud at Evolutio Empowering the cloud, a with 460 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Rui Ramos Tomás.

Rui Ramos Tomás previously worked as Contact Center Senior Technical Consultant at Evolutio Empowering The Cloud and Consultor at Novabase. Rui Ramos Tomás holds Engineer'S Degree (Before Bolonha), Electrical And Computer Engineering from Instituto Superior Técnico.

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Email format at Evolutio Empowering the cloud

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Evolutio Empowering the cloud

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Profile bio

About Rui Ramos Tomás

I love to work on high complex projects, focus on objectives. Even on stress conditions, I try to look the solution, not the problem.I'm self motivated, always looking for opportunities to develop my skills and expertise.During last years, I worked on complex call center platforms, both IP-SIP and PBX based, and also multimedia channels (email, chat, ...).My knowledge includes:GENESYS CONTACT CENTER PLATFORM- Framework (7.5, 7.6, 8.0, 8.1, 8.5)- Inbound Voice (SIP Server, Alcatel OXE A4400, Avaya)- Outbound voice- Routing- eServices- Strategies and Bussiness Processes development- Reporting CCA (real-time CCPulse and historical Datamart)- Reporting Infomart/GI2 (SAP BO reporting development)- Java SDK applications development- Siebel integrationAUDIOCODES GATEWAYS- Configuration and administration Mediant 2k- SIP to SIP and SIP to ISDN analysisVOIP PROTOCOLS- Deep knowledge on SIP/RDP protocol- Good knowledge on others voice protocols (H323, MGCP, ISDN)PROGRAMMING LANGUAGES- Java (Netbeans/Eclipse)- Python- SQL- PHP- Scripting (Linux shell scripts)CISCO NETWORKS- Basic configuration and administration (routing and switching)

Listed skills include Cisco Technologies, Genesys, Voip, Itil, and 15 others.

Current workplace

Rui Ramos Tomás's current company

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Evolutio Empowering the cloud
Evolutio Empowering The Cloud
Contact Center Senior Technical Consultant at Evolutio Empowering the cloud
comunidad de madrid, madrid, spain
Website
Employees
460
AeroLeads page
5 roles

Rui Ramos Tomás work experience

A career timeline built from the work history available for this profile.

Contact Center Senior Technical Consultant

Current

Lisbon, Portugal

CS-Consultancy & Integration-Contact & Collaboration

Feb 2021 - Present

Consultor

Lisbon, Portugal

NOKIA (former ALCATEL-LUCENT)Support EngineerGenesys Contact Center Platform

Jun 2008 - Feb 2021

Technical Support Engineer

Lisbon, Portugal

Jun 2008 - Jan 2021

Systems Administrator

Network administratorIT Support

Jan 2008 - May 2008

Consultor Senior

Network administratorIT support

Feb 2006 - Dec 2007
Team & coworkers

Colleagues at Evolutio Empowering the cloud

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1 education record

Rui Ramos Tomás education

FAQ

Frequently asked questions about Rui Ramos Tomás

Quick answers generated from the profile data available on this page.

What company does Rui Ramos Tomás work for?

Rui Ramos Tomás works for Evolutio Empowering the cloud.

What is Rui Ramos Tomás's role at Evolutio Empowering the cloud?

Rui Ramos Tomás is listed as Contact Center Senior Technical Consultant at Evolutio Empowering the cloud at Evolutio Empowering the cloud.

Where is Rui Ramos Tomás based?

Rui Ramos Tomás is based in Lisboa, Lisbon, Portugal while working with Evolutio Empowering the cloud.

What companies has Rui Ramos Tomás worked for?

Rui Ramos Tomás has worked for Evolutio Empowering The Cloud, Novabase, Neotalent, Schneider Electric, and Capgemini.

Who are Rui Ramos Tomás's colleagues at Evolutio Empowering the cloud?

Rui Ramos Tomás's colleagues at Evolutio Empowering the cloud include Rocio Saez Baena, Rubén Alvarez, Lourdes Truyols Gonzalez, Francesco Bellingeri, and Alberto Matamala.

How can I contact Rui Ramos Tomás?

You can use AeroLeads to view verified contact signals for Rui Ramos Tomás at Evolutio Empowering the cloud, including work email, phone, and LinkedIn data when available.

What schools did Rui Ramos Tomás attend?

Rui Ramos Tomás holds Engineer'S Degree (Before Bolonha), Electrical And Computer Engineering from Instituto Superior Técnico.

What skills is Rui Ramos Tomás known for?

Rui Ramos Tomás is listed with skills including Cisco Technologies, Genesys, Voip, Itil, Telecommunications, Cti, Team Leadership, and Java.

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