Erika Ruiz

Erika Ruiz Email and Phone Number

Product @ Hyatt @ Hyatt Hotels Corporation
Erika Ruiz's Location
Greater Chicago Area, United States, United States
Erika Ruiz's Contact Details

Erika Ruiz personal email

Erika Ruiz phone numbers

About Erika Ruiz

Erika Ruiz is a Product @ Hyatt at Hyatt Hotels Corporation. She possess expertise in product development, project management, product innovation, design thinking, human centered design and 47 more skills. Colleagues describe her as "Erika is such a joy to work with in every way! She is exceptionally organized and drives initiatives forward, making sure all stakeholders stay in the loop along the way. She's able to deftly manage prioritizing the customer/user experience and business goals. She's able to take an idea or strategy and break it down into a manageable product, with clear deadlines and strategy. Beyond her great product experience and know-how, she is a great listener and collaborator.", "I worked both directly and indirectly with Erika on the consumer team at SpotHero. Erika is that ultra-rare blend of competence and chillness; she's excellent with stakeholders and complex problems, and she's also the one you want to hang out with at happy hour, because she’s so hilarious and down to earth. I can also say that's fierce, organized and well-spoken, and her versatility, creativity and design thinking skills stand out to me for a product manager. 10/10 would recommend.", and "Erika and I worked at different teams at SpotHero, but our roles closely intertwined. Erika has always stood out with her passion for product, and her ability to distill the complexity of big, nebulous problems into simple, actionable pieces. She is extremely user-centric, and I have seen her successfully influence up to the C-suite in many, many occasions by fighting for the right of the customer. On top of her product skills, Erika is the type of person you would want on any team. She brings personality, character, and fun wherever she goes. It is what makes engineers and designers jump at the chance to work with her. I can't recommend Erika highly enough."

Erika Ruiz's Current Company Details
Hyatt Hotels Corporation

Hyatt Hotels Corporation

View
Product @ Hyatt
Erika Ruiz Work Experience Details
  • Hyatt Hotels Corporation
    Product Manager
    Hyatt Hotels Corporation Jul 2022 - Present
    Chicago, Il, Us
  • Shoprunner
    Product Manager
    Shoprunner Aug 2020 - Jun 2022
    Chicago, Illinois, Us
  • Spothero
    Product Manager
    Spothero Sep 2018 - Jun 2020
    Chicago, Il, Us
  • Lyft
    Service Design Lead
    Lyft Sep 2017 - Jul 2018
    San Francisco, Ca, Us
    • Led a team tasked with designing and implementing support for all new products and services• Worked with product teams to identify and eliminate potential pain points in new and updated customer journeys• Utilized user experience journey to anticipate pain points, identify inbound channels, and design for the optimal customer experience• Designed the support experience for associates, including potential inbound channels, support issues, and tools needed to solve• Managed implementation of customer support for new products and services• Acted as a customer experience expert on strategic customer experience improvement projects
  • Pampered Chef
    Service Design Consultant
    Pampered Chef Mar 2016 - Jul 2017
    Addison, Il, Us
    • Trained an internal cross-functional team on qualitative research and human-centered design methods• Planned and conducted field research including direct sales show observations, customer interviews, and new concept testing, piloting, and implementation• Facilitated workshops and brainstorm sessions around improving in-person and digital customer and consultant experiences• Designed and produced prototypes of new consultant sales tools and resources for iterative testing
  • The Kraft Heinz Company
    Food Scientist
    The Kraft Heinz Company May 2015 - Aug 2015
    Chicago, Il, Us
  • Aryzta Llc
    Senior Food Technologist
    Aryzta Llc Jan 2013 - Apr 2015
    Schlieren, Zurich, Ch
    • Conceptualized, formulated, tested, and launched bakery products for retail and foodservice customers• Observed factory and foodservice staff to understand operational constraints and apply them to new product specifications• Acted as technical point of contact for clients’ product development leaders
  • Sara Lee Baking Co
    Scientist I
    Sara Lee Baking Co Mar 2010 - Dec 2012
    • Formulated private label canned refrigerated dough for grocery retailers• Collaborated with sales and marketing business partners to respond to customer needs and requests

Erika Ruiz Skills

Product Development Project Management Product Innovation Design Thinking Human Centered Design Product Design Research Wireframing Product Management Cross Functional Team Leadership User Experience Customer Experience Usability Testing Usability Adobe Photoshop Adobe Illustrator Indesign Adobe Creative Suite Prototyping Qualitative Research Adobe Creative Cloud Service Design Qualitative And Quantitative Research Methodologies Iterative Design Ux Research Qualitative Data A/b Testing Quantitative Research Food Science Commercialization Food Food Industry Food Technology Baking Food Service Bakery Ingredients Food Manufacturing Haccp Food Processing Sensory Evaluation Quality Assurance Frozen Food Gmp Food Safety Flavors Microsoft Office Hazard Analysis And Critical Control Points Adobe Premiere Pro Cascading Style Sheets Html Rapid Prototyping

Erika Ruiz Education Details

  • Northwestern University
    Northwestern University
    Industrial And Product Design
  • University Of Illinois Urbana-Champaign
    University Of Illinois Urbana-Champaign
    Food Science And Human Nutrition

Frequently Asked Questions about Erika Ruiz

What company does Erika Ruiz work for?

Erika Ruiz works for Hyatt Hotels Corporation

What is Erika Ruiz's role at the current company?

Erika Ruiz's current role is Product @ Hyatt.

What is Erika Ruiz's email address?

Erika Ruiz's email address is er****@****ner.com

What is Erika Ruiz's direct phone number?

Erika Ruiz's direct phone number is +122442*****

What schools did Erika Ruiz attend?

Erika Ruiz attended Northwestern University, University Of Illinois Urbana-Champaign.

What skills is Erika Ruiz known for?

Erika Ruiz has skills like Product Development, Project Management, Product Innovation, Design Thinking, Human Centered Design, Product Design, Research, Wireframing, Product Management, Cross Functional Team Leadership, User Experience, Customer Experience.

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