Greg Ruiz Email & Phone Number

United States

United States

-Experienced in a high traffic and fast-paced remote call center environment with 100+ calls per day in English and Spanish-Thrived in stressful situations handling extremely sensitive data-Demonstrated exceptionally positive attitude while caring for customers needs

Davenport, Florida, United States

• Serve as a primary point of contact for high-end clients• Respond to email inquiries in a timely manner, offering a high level of service in English, Portuguese, and Spanish• Liaise with other departments to satisfy customer needs and complaints• Contact sales leads via outbound/inbound calls, emails, text and chat to present our program• Prepare mailing lists for postcards for marketing purposes by manipulating large data in Excel• Follow up with sales leads to close sales using• Assist with client on-boarding process, including setting up utilities in properties• Processing management contracts and handling highly sensitive data in compliance with company regulations• Conduct call scoring and phone recording audits to improve the quality of the services provided• Update company website as needed (HTML)• Social Media posts as required• Image editing using Photoshop• Basic video editing as required

Real Estate

Education record