Ricardo Ruiz Email & Phone Number

Central America

Wireless communications infrastructure owner and services provider.

Member of the senior executive staff. Responsible for Engineering and Information Technology departments. Managed the implementation phase and operations after launching the company. Lead a team of 45 persons both indirect and direct reports in a multi country organization.Major Achievements:• Managed the operation, maintenance and expansion for the cellular network in El Salvador providing network and platforms availability above 99.99%.• Effective CAPEX and OPEX execution… Show more Member of the senior executive staff. Responsible for Engineering and Information Technology departments. Managed the implementation phase and operations after launching the company. Lead a team of 45 persons both indirect and direct reports in a multi country organization.Major Achievements:• Managed the operation, maintenance and expansion for the cellular network in El Salvador providing network and platforms availability above 99.99%.• Effective CAPEX and OPEX execution for El Salvador. ($ 12M aprox.), optimizing 10% combining both budgets.• Team alignment and development achieving the lowest personal rotation percentage in the organization.• Engineering Strategy Design and responsible for the planning the technical implementation in the Guatemalan Market.• Supported fast customer growth by providing cost-benefit core information technology systems and value added services platforms. Show less

Multi Country Technology Manager, responsible for providing reliable systems. Managed both operations with multi cultural team members and created synergy by implementing cost reduction solutions for supporting the business. Major Achievements: • Operating cost savings between 10 to 15%.• Managed effectively BellSouth and Telefonica merging process integrating professionals from both companies.• Provided support to the business growth by implementing marketing oriented… Show more Multi Country Technology Manager, responsible for providing reliable systems. Managed both operations with multi cultural team members and created synergy by implementing cost reduction solutions for supporting the business. Major Achievements: • Operating cost savings between 10 to 15%.• Managed effectively BellSouth and Telefonica merging process integrating professionals from both companies.• Provided support to the business growth by implementing marketing oriented tools to support the company strategy.• Optimized key operations processes by implementing with Customer Service, Marketing, Sales and Finance process automation workflow tools that reduced timing up to 60%. Show less

Responsible for the support of finance and human resources departments. Coordinated a team of 8 programmers from an outsource company. Project manager for replacing the regional financial system for in Latin America.Major Achievements:• Provided 99.99% systems availability.•I ncreased customer satisfaction by optimizing 30% the delivery time of new functionalities on all kea business applications.• Implemented the first major Data warehouse application in the country that… Show more Responsible for the support of finance and human resources departments. Coordinated a team of 8 programmers from an outsource company. Project manager for replacing the regional financial system for in Latin America.Major Achievements:• Provided 99.99% systems availability.•I ncreased customer satisfaction by optimizing 30% the delivery time of new functionalities on all kea business applications.• Implemented the first major Data warehouse application in the country that supported the commercial area to achieve the financial goals in the company Show less

Mba, Economics

Education record