Rujesh Patel Email & Phone Number

Adelaide, South Australia, Australia

● Configure, administer, maintain, update, and document the Moodle LMSenvironment● Respond to inquiries and requests from users for Moodle-related assistance asescalated through the support process● Design and build engaging learning materials within the Moodle LMS.● Build interactive content using various tools, such as H5P● Create, modify, and delete courses● Communicate to users new features coming from new releases and how wemight utilize to solve a business need● Manage user inquiries on how to use/navigate the application● Manage system permissions● Develop HTML and CSS-based templates for users● Test new functions/tools inside the LMS before introducing them to teachersand students.● Develop and support continuous improvement and continuous delivery strategiesacross system design and software development● Create and develop tools required to support software and its management andsecurity● Configure, administer, maintain, update and document the Moodle LMSenvironment● Respond to inquiries and requests from users for Moodle-related assistance asescalated through the support process● Design and build engaging learning materials within the Moodle LMS.● Build interactive content using various tools, such as H5P● Create, modify, delete courses● Communicate to users new features coming from new releases and how wemight utilise to solve a business need● Manage user enquiries on how to use / navigate the application● Manage system permissions● Develop HTML and CSS based templates for users● Test new functions/tools inside the LMS before introducing them to teachersand students.● Develop and support continuous improvement and continuous delivery strategiesacross system design and software development● Create and develop tools required to support software and its management andsecurity● Maintaining technical program, end user documentation and operationalprocedures● Software development and scripting using agile methodologies

Melbourne, Victoria, Australia

● Managed different Custom management system web applications, E-Commerce Websites, and projects.● Research and resolve user concerns/problems, perform operation functions when needed● Coordinate with the performance testing team to ensure improved performance of theapplication.● Check day-to-day settlement reports and manage the hold transactions.● Written sql queries (subqueries and join conditions), pl/SQL programming.● Design and Developed web application and web site using Java, python, HTML, CSS,JavaScript, etc● Effectively communicated with the project manager, clients and other projectteams about project progress, development, activities, and goals.● Completed daily report cross-verification which is generated from the

Melbourne, Victoria, Australia

• Analysed and resolved any user identified problems, diagnosed and troubleshot hardware, and maintained all antivirus software programmes.• Communicated with clients via phone or email, ensuring all-time great customer experience.• Provided advice and expertise to colleagues on any technical issues.• Was responsible for purchasing of all computers.• Using own knowledge and experience offered beneficial support and advice to end-users on any IT related issues.• Installed and maintained copiers and printers, configured and upgraded operating systems, and created domain user access accounts.• Created backups and configured wireless access points.

Ahmedabad, Gujarat, India

India

Professional Year

Master'S Degree, Information Technology

Bachelor'S Degree, Computer Engineering