- Delivered exceptional service to customer— Maintained a friendly and professional manner by addressing customer needs and inquiries promptly.- Demonstrated product knowledge to provide menu recommendations and effectively upsell specials, resulting in 2-4% increase guest-spending value.- Worked collaboratively with kitchen and FOH staff to ensure seamless operations and to manage workload during rush hours.- Addressed customer concerns and resolved issues promptly, ensuring customer satisfaction and loyalty—introduced first-time customer to the benefit of reward program through restaurant POS system.- Upheld high standards of cleanliness in the dining area, including table setup, and ensured a visually appealing environment for guests.

- Implemented efficient operational procedures, including inventory management and maintaining stock levels.- Supported restaurant with online ordering and delivery service through third-party platform provider—DoorDash, Grubhub, or Uber Eats resulting in 15-20% sale revenue. Helped contact provider and customer regarding order and delivery issues. - Managed cash transactions accurately and efficiently, processing payments and providing correct change. Maintained a balanced cash drawer at the end of each shift.- Trained new staff members on standard operating procedures, service expectations, and safety protocols.

- Teach primary-school age students on basic English: numbers, colors, basic vocabulary- Translated and composed several forms and papers (English-Thai and Thai-English) such as Academics research, Business writing, Resume and Cover letter, also proofread SOP (Statement of Purpose) for international university's scholarship- Using Procreate application to illustrate digital artworks and drawings—self and group portrait, etc.

The core role is to support the guests when they contact Customer Service and to deliver excellent service to them. this could be described as: - Respond to a broad range of customer (guest) inquiries via different channels such as telephone, email and live chat, also provide problem resolution in accordance with company's service standard- Liasion between customers (guest) and partners (accommodations) on frequently occurring tasks that require previous experience and knowledge of Customer Service tools, methods and processes. Topics and tasks can change overtime which can be various. - Provide accurate, valid and complete information by using the right tools, methods and processes- Ensure a high level of customer service and a positive customer experience, by giving a timely, efficient and professional support- Thrive service tragets and call handling quotas. Make sure to achive the KPI's target quarterly. - Make effective decisions on when to handle a case and when to escalate

- Responsible for working in the stands which provided the skills learned included food prep, sanitation guidelines, cash handling, inventory and guest services- Mainly provide great greeting and servicing the guest with their needs- Was a stand leader numerous times which allowed me to take control of unforeseen situation under pressure with high resposibility and was able to manage a stand by myself- Deliver the great communication using English both speaking and writting as on duties