- Quality Management Excellence: Oversee quality management systems, setting high benchmarks and fostering operational efficiency. Direct comprehensive audits and implement targeted training programs to ensure adherence to superior technology quality standards.- Security Compliance Leadership: Drive EX1’s security compliance program, developing stringent policies and conducting detailed audits to guarantee organizational readiness. Manage assessments, address compliance violations, and implement timely regulatory updates. Facilitate in-depth staff training and collaborate with external auditors to secure necessary certifications.

- Strategic Project Leadership: Delivered projects to contract specifications, assigning projects to technology teams and guiding them through daily operations with keen performance monitoring. Served as a senior subject matter expert, leading the design and implementation of innovative technology products and services.- Client Relationship & Contract Management: Cultivated successful client relationships, managing contract negotiations, and ensuring statutory compliance. Supported business development efforts, significantly expanding business reach and scope.- Significant Cost Reductions: Achieved nearly 75% cost reduction in managing web applications for an UN agency's Capacity Development program in Africa by deploying the Salesforce SaaS platform, benefiting an average of 10k users per month across multiple regional field locations.- Technology Integration & Collaboration Enhancement: Directed the integration of over 30 applications into Salesforce, connecting more than 500 think tanks across nearly 100 countries to streamline Atlas Network nonprofit operations. Implemented a unified training web portal for US federal agencies (FDA, NIH, ASPR), and enhanced collaboration for 1500 members of the Inter-American Development Bank Association of Retirees in Washington, DC with a Geo map solution.- Compliance & Authorization Expertise: Advised on policy and procedures for CORAS® cloud provider to achieve FedRAMP authorization and contributed to the CMMC and DOD Impact Level process. Oversaw analytic and program support for 508 Compliance projects in the MD Department of Education MVLO.

- Strategic Salesforce Implementation: Spearheaded implementation projects, specializing in tailoring Salesforce solutions to meet the unique needs of the nonprofit sector. Played a pivotal role in guiding organizations through the technological transformation, moving from legacy CRMs to the latest Salesforce offerings and integrations.- Cost Management & Forecasting: Excelled in identifying, documenting, and analyzing current operational costs within as-is environments. Skilled in forecasting comprehensive cost breakdowns for proposals, ensuring transparent and realistic future-state financial planning for clients.

- Strategic Program Implementation: Implemented program initiatives aligned with organizational goals, upholding satisfaction, quality, and performance. Managed budgets and resources to maximize productivity.- Leadership in Government and Commercial Projects: Led project teams in government and commercial sectors, delivering critical solutions and meeting strategic objectives in complex environments.- High-Impact Projects and Collaborations:FBI: Led a 4-year contract to significantly enhance the web presence of fbi.gov and its sub-domains, directly servicing over 30 million monthly visits worldwide. Managed collaborations with Verizon, Lumen, CDW-G, Google, RSA Security, and external DevOps teams.FDA: Managed a large application migration project in partnership with Hewlett-Packard, streamlining operations and enhancing system functionalities.USDA: Directed agile projects within the Marketing and Research Services, implementing cutting-edge solutions to support agency goals.DHHS: Provided critical IT support for HR/finance systems in the aftermath of hurricane Katrina, supporting the National Disaster Medical System.VA: Spearheaded a file storage innovation project in collaboration with Booz Allen Hamilton, improving data management and accessibility.- Compliance and Quality Leadership: Led multiple compliance projects within USDA following the NIST cybersecurity framework and spearheaded the execution of CMMI and ISO 27K & 20K standards, ensuring top-tier quality and process improvement across programs.- Federal Contract Acquisition Success: Played a pivotal role in acquiring substantial federal contracts, partnering with industry leaders like Amazon, Microsoft, Deloitte, and others, contributing to significant contract wins such as the FBI ITSC BPA ($400 million), USDA SA&A BPA ($25 million), FDA helpdesk ($100 million), and more.

- Expertise & Leadership at FDA's CDRH: Provided daily IT, communication, and mobile expertise at the FDA’s Center for Devices and Radiological Health. Led upgrades and maintenance, ensuring FDA compliance, evaluating new products, and reporting progress to clients and senior management.

- Web Management & Innovation: Oversaw the management and maintenance of two commercial websites and the Intranet, pioneering the integration of a comprehensive search engine for the IBN website.