Gang(Josh) Chen Email & Phone Number

Australia

Sydney, New South Wales, Australia

• Led multiple high-impact projects across the APJC region, including the Singapore Gov-tech, Auckland, and Bangkok regional builds.• Acted as the point of contact for metrics of Land2Live and project completion forms for APAC.• Demonstrated extensive knowledge in project management, deployment, and troubleshooting across all data center related technologies.

Sydney, Australia

• Led deployment of various projects in AWS APAC region for Edge sites, including Homestead, CloudFront, Border, Direct Connect, ePOP, and OutPost.• Successfully launched three AWS Local Zones in Bangkok, Perth, and Brisbane within a 12-month period.• Managed multiple project types in diverse locations such as Dubbo, Singapore, Hong Kong, Manila, and Auckland.

Sydney, New South Wales, Australia

• Managed daily data center operations for 30+ edge sites, including ticket management, troubleshooting, colo management, vendor management, decommission, and break fix.• Implemented efficient processes to ensure smooth operations and minimize downtime, resulting in improved overall site performance.• Collaborated with cross-functional teams to address complex technical issues and ensure seamless service delivery.

Sydney, Australia

• Managed all aspects of Data Center Operations including hardware management, facility management, and asset life cycle management at Nestlé in Sydney, Australia.• Successfully relocated the Data Center from Sydney to Singapore in 2016, ensuring seamless operations with minimal downtime.• Developed strong contractor and vendor management skills, leading to efficient project execution and cost savings.

Sydney, Australia

• Managed Asset Manager, DC Access, DC floor mgmt, and HW in/out at Nestle S.A. in Sydney, Australia.• Oversaw global and regional projects with facility requirements, ensuring smooth operations and project success.

Sydney, Australia

• Forecasted short and long-term capacity for all hardware related projects at Nestle S.A. in Sydney, Australia.• Collaborated with the finance team to prepare CAPEX for upcoming projects and initiatives.• Monitored and optimized performance of the Nestle Data Center facility in APAC to ensure operational efficiency and reliability.

China

• Primary technical contact for IBM Power Systems, HP Integrity RX8640 Servers, and IBM system storages.• Assisted in data transfer, system upgrades, and disaster recovery testing.• Implemented security enhancements, SOX audit compliance, and wrote technical documentation.

China

• Led a 10-member team in upgrading system monitoring from human-based to computer-based, resulting in significant labor cost savings for China Unicom.• Managed project presentations and liaised with 3rd party software vendors and clients from different divisions.• Utilized cloud technology and ITIL foundation knowledge to streamline project management processes.

China

• Monitored systems and alerts daily, detecting hardware errors and training Unix system operators.• Communicated with various levels of staff and participated in system upgrades and storage migrations.