Rukshan Sivarajah Email and Phone Number

Managed day-to-day operations of busy metropolis storefrontBuilt social media following from scratch to thousands of followers and received praise for business as one of the best in the cityCollaborated with stake-holders of franchise to improve brand and affiliated products Communicated with alternate vendors, negotiated better pricing for bulk ordersEffectively managed staff for efficiency, great customer service and up-most quality of productsInvestigated and brought forth change or solutions from customer feedback Promoted products on multiples channels, including social media avenues, online ad campaigns, and word-of-mouth initiatives Created content for social media platforms and led community centred giveaways and eventsCoordinated selection, purchasing and import of Asian food products Adeptly handled all administrative and financial matters pertaining to sales, assets and consumer relations Maintained clean, orderly, and sanitized storefront Demonstrated outstanding courtesy and strong interpersonal skills in all customer interactions to ensure an ongoing high quality rating of 4+stars. Generated high number of sales and helped motivate team to attain set goals for salesExperienced in money management and product/brand responsibility Identified human resource needs, screened and interviewed candidates with full employee retention

Researched and established business planEstablished synergistic business relationship with large fitness gym companySuccessfully started health and fitness focused meal prepping companyDeveloped and implemented business plan to ensure management and financials were accurately accounted forManaged staff and day-to-day activities for up-most customer service Utilized customer feedback to analyze savings and possible value-added servicesResolved customer complaints while maintaining friendly and professional interactionsCollaborated with business partners to ensure the delivery of high-quality product and serviceHired and trained new employees on proper facility policies and procedures

Conducted psychometric assessments for trauma victimsAssisted Physicians with chronic pain interventionsManaged services for vocational rehabilitation with multi-disciplinary teamEnsured proper communication and understanding in workplaceCreated website content and literature brochures for public consumption Coordinated large groups of clients (30 and greater) for appointments, follow-ups, care programs and next steps Promoted awareness of mental health programsProvided general individual and family counselling using mindfulness and bio-neurofeedback modalitiesAssisted clinical director with health promotion measuresEstablished a caring and attentive environment for client care

Instructional overseeing of directions for clients to achieve physical fitness goalsFacilitated integrative nutritional and physical programming for client needsDesigned classes to match the skillsets and learning levels of all participants and ensured inclusive atmosphere Delivered high-energy and highly effective training using the latest techniques in exercise science, cardio programs and strength training

Designed personalized programs and nutritional plans for clients for optimal results Guided clients through safe workouts modified to their fitness levels and medical considerations, from obesity to arthritis, sports injuries and post-surgeriesProvided exceptional customer service with a track record of helping committed clients reach fitness goals within the first 6 months Instructed clients on proper equipment use as well as at-home exercise variationsRanked top 12 new trainers in all of Canada for the company in sales

Supervised, tutored and mentored biology students in laboratory environmentMaintained supplies, lab equipment, and lab safety standardsManaged groups of 30 plus students at a timeDirected students in individual case studies regarding identification of various unknown microbialProvided specific media and test substances for microbial identificationManufactured specific media such as agar and sugar-based media in the lab and worked with machinery such as the autoclave, fume-hood, and centrifugesMaintained confidentiality regarding student grades and other sensitive information only privy to professors and assistants