Rula Arafat

Rula Arafat Email and Phone Number

Senior Finance and Administration @ HELP Logistics
Antalya, Turkey
Rula Arafat's Location
Antalya, Türkiye, Turkey
Rula Arafat's Contact Details
About Rula Arafat

A results-driven Global Human Capital Manager with a strong, documented track record of consistently exceeding performance. Strong interpersonal and communication skills, great team player, self-motivated, energetic, and success-oriented. Able to multitask and manage workload independently with minimal direction. I have over 13 years of experience as an in-house HR Director and HR Consultant in startup companies across the Middle East and North Africa region. My experience includes managing HR strategies and operations, working closely with in-country partners in the MENA region, talent acquisition, payroll, and employee development. During the last 9 years, I was a key senior leader, and I was responsible for improving the work environment, cross-functionally working on team performance management, and assessing their training needs.SPECIALTIES - Strategic HR Planning, Sales & IT Recruitment, Talent Acquisition, Training & Development, Job Analysis & Description.- Strategic Positioner, Credible Activist, Paradox Navigator, Culture and Change Champion, Human Capital, Total Rewards Steward, Technology and Media Integrator.- HR Policies & Procedures, Career Path Planning, Performance Management, Onboarding, Compensation. - Internal Communications, Managing Corporate Culture, Employee Relations, Labor Legislation, Payroll, Exit Interviews.- Human Resource Information System (HRIS), ZenHR, Executive Research, MENA & GCC Recruitment, Cold Calling, Personality Tests; Myers-Briggs Type Indicator (MBTI), HR for SaaS Companies, Startups, Tech & NGOs.COMPETENCIES - Determined, Initiative, Team Player, Advanced Communication & Follow-up Skills, Analytical Skills, Time Management.- Organized, Multitasked, Leadership, Interpersonal Skills, Good Negotiator, Motivating, Enjoy Working Under Pressure.- Public Speaking, Problem Solving, Presentation Skills, Dynamic, Result Oriented, Dealing with Attitudes Professionally, Persistent and Patient.

Rula Arafat's Current Company Details
HELP Logistics

Help Logistics

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Senior Finance and Administration
Antalya, Turkey
Employees:
39
Rula Arafat Work Experience Details
  • Help Logistics
    Senior Finance And Administration
    Help Logistics
    Antalya, Turkey
  • The World'S Online Festival
    Global Human Resources Consultant
    The World'S Online Festival Mar 2022 - Present
    Amman, Jordan
    Achievements:- Achieved 100% compliance rate and zero penalties through regular audits of labor laws and regulations.- Implemented an employee referral program that led to a 20% rise in internal hires.- Created and ran an inclusive wellness program, reducing sick days by 30% and boosting productivity by 20%.- Implement a flexible work program in collaboration with management, resulting in a 40% reduction in stress levels.Key Responsibilities:Empowering leadership team, managing full recruitment cycle, advising management on business strategies, learning & development, performance appraisal, compensation, and succession planning. Acting as an internal consultant by analyzing and recommending solutions to human resource issues relating to the assigned program or section area. Develops, revises, and implements HR policies and procedures.
  • Help Logistics
    Finance & Administration
    Help Logistics Apr 2023 - Present
    Antalya, Türkiye
  • Bytesize Hr Solutions
    Senior Human Resources Consultant - Freelance
    Bytesize Hr Solutions Jun 2020 - Present
    Achievements:- Developed and implemented human resource models for 8 clients, resulting in a 14% increase in employee retention rates.- Advised businesses on effective policies and procedures, resulting in a 12% improvement in employee satisfaction scores from the previous year.- Assisted with recruiting and onboarding/training new employees, successfully filling over 50 positions within tight deadlines while maintaining a candidate satisfaction rate of 90%.Main Focus: Helping Businesses by providing human capital guidance and advice to various clients, developing human resource models, advising businesses on policies and procedures, and resolving any issues a client might have with its workforce, assisting with recruiting and onboarding/training new employees.
  • Freelance
    Yoga Teacher
    Freelance Jan 2017 - Present
    Global
    Teaching yoga flows & poses and advising students regarding their lifestyle issues, mind control, and diet.- Developed and implemented personalized yoga sequences tailored to individual students' needs, resulting in a 15% increase in students' flexibility.- Provided guidance on mindfulness techniques and stress management strategies, resulting in a 15% reduction in students' reported stress levels.
  • Mixed Dimensions Inc
    Hr Manager
    Mixed Dimensions Inc Sep 2015 - Present
    Amman Governorate, Jordan
    Achievements:- Managing recruiting, productivity, benefits, and payroll for 120+ employees in Jordan, US, and Poland.- Conducted thorough workforce analysis and developed strategic hiring plans to support the company's expansion goals, resulting in a 27% increase in staff members over a 2-year period.- Utilized an extensive recruitment network to fill 15 open positions within a tight timeline, ensuring minimal disruption to team productivity and reducing time-to-hire by 15%.- Established an efficient system for handling employee requests, resulting in a 50% decrease in response time and improved overall employee satisfaction.Key Responsibilities: - Responsible for senior-level decision-making, day-to-day management, and the organization's strategic direction.- Understanding the goals and activities of the business which will help the individual create a system that is regulated and monitored as per decided goals.- Constant communication and planning with the organization's directors to understand global and local workforce requirements as per expansion plans.- Recruitment when required and conducting interviews to select the individual most suitable for the position.- Create a culture of accountability, responsibility, and optimism within the organization.- Aid senior management in succession planning for critical mid and senior-level positions.- Create structures that promote growth and motivation for employees of the company.- Taking exit interviews and evaluating with management on the same.- Strong recruitment network as per needs of the company.- Handle all small and large requests by employees.- Create and maintain a policy handbook for local and international policies.
  • Migrate
    Global Human Capital Manager
    Migrate Jan 2021 - Jan 2022
    Amman, Jordan
    Achievements:- Managed a team of onsite and remote 25 HR and accounting professionals, overseeing all aspects of the Human Capital function for a global outsourcing business firm.- Streamlined recruitment processes by implementing a new applicant tracking system, resulting in a 20% decrease in time-to-fill for open positions within the organization.- Developed and executed a change management plan for the implementation of a new global HR system, resulting in a 20% reduction in administrative errors.Key Responsibilities: Managing the end-to-end Human Capital function, managing team productivity, recruitment, performance management, learning and development, key talent management, and strategic & change management activities.
  • Smart Helper
    Consultant, Senior Human Resources Executive
    Smart Helper Oct 2019 - Jan 2021
    Amman, Jordan
    Achievement: - Reducing turnover from 17.5% to 11%.Key Responsibilities:- Managing the recruitment process. - Developing compensation and benefits plans and departmental budgets.- Designing company policies.- Shaping the company brand strategy.- Organizing learning and development programs.- Executing employees’ career development paths.
  • Self-Employed
    Professional Resume Writer
    Self-Employed Oct 2011 - Dec 2020
    Amman, Jordan
    Achievements:- Developed customized summaries of qualifications for over 500 job applicants, resulting in a 15% increase in interview invitations.- Designed visually appealing resume formats with exceptional designs that captured the attention of potential employers, leading to a 15% higher response rate from job applications.- Strategically incorporated relevant keywords into resumes to optimize applicant tracking system (ATS) rankings, resulting in a 20% increase in resume shortlisting by employers.Main Focus:- Prepare summaries of the qualifications of an applicant searching for a job. - Make sure the resume presents the applicant's qualifications, job history, and experience in a clear and readable format with an excellent design that would catch a potential employer's attention. - Use relevant keywords when listing the applicant's qualifications, skills, education, and job history.
  • Rocket Internet Se
    Regional Hr And Recruitment Lead
    Rocket Internet Se Feb 2015 - Sep 2015
    Amman, Jordan
    Kaymu, one of Rocket Internet ventures, is the best online marketplace where you can buy the cheapest items, used or new, such as smartphones, computers, fashion and clothing, home appliances, cars, and real estate for the best prices. Regional HR and Recruitment Lead. Managing HR operations and leading a big team at full capacity in Jordan, UAE, and Saudi ArabiaAchievements:- Collaborated with hiring managers to assess staffing needs and developed a comprehensive recruitment strategy, resulting in a 30% reduction in time-to-fill for open positions.- Sourced and screened resumes of both local and expat candidates, ensuring alignment with required skills and qualifications. Increased candidate pool by 50% through proactive networking and targeted outreach efforts.- Conducted in-person and phone interviews with candidates, evaluating their fit for the organization based on cultural alignment, technical skills, and experience. Implemented competency-based interview techniques that led to a 20% increase in successful hires.- Prepared employment contracts, facilitated onboarding processes, and co-managed payroll activities for new hires. Streamlined contract preparation procedures resulting in a 40% decrease in turnaround time.Main Focus: * Recruitment* On-boarding* Personnel Management* Planning company structure
  • Ihorizons
    Hr - Senior It / Technical Recruiter - Freelance
    Ihorizons May 2014 - Dec 2014
    Jordan
    Achievements:- Filled multiple critical technical openings within tight timeframes by conducting behavioral and situational interviews, resulting in a 25% reduction in time-to-fill for key roles.- Collaborated with hiring managers to write and review job descriptions, ensuring an accurate representation of job requirements and attracting top talent. Increased applicant pool by 20% through strategic language optimization.Key Responsibilities:- Comprehensive knowledge of the full cycle of the recruitment process, including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing.- Effectively recruited candidates through Internet research, job sites, internal database, cold calling, referrals, networking, job fairs, and other strategies to close 5 roles as a minimum each month successfully.- Possess vital technical/business insight and understand technical requirements; deep sourcing skills, sourcing passive candidates with excellent candidate assessment skills.- Work with hiring managers on defying the role’s required experience and competencies. - Develop a pool of qualified candidates in advance of need.- Deliver training to entry-level new employees during their onboarding utilizing best practice delivery methods.- Establish and maintain professional relationships with candidates. - Coordinate with recruitment business partner to update her on recruitment progress.
  • King Hussein Foundation
    Hr / Communications
    King Hussein Foundation Oct 2012 - May 2014
    Amman, Jordan
    HR and Administration Senior Officer at Arab Foundations ForumJuly 2013 - May 2014- Implement AFF HR policies and procedures, guidelines, and standards.- Arrange for posting of job vacancies internally and externally.- Work with the Executive Director in the process of sourcing, screening, and testing candidates.- Conduct orientation presentation for new hires (onboarding process).- Prepare a list of new joiners and send it to training for the induction program- Complete monthly and year-end reports regarding; terminations, transfers, promotions, and new hires.- Meet with business managers to assess needs and performance gaps. - Provide support to personnel in the form of coaching and mentoring. - Guide training topics and leads less experienced training professionals in completing training projects.- Review employees’ evaluations and the concerned function head and submit recommendations to Management.Communications and Media Officer at The National Center for Culture and ArtsOctober 2012 - June 2013- Plan, organize, coordinate, promote, and facilitate NCCA events using social media channels.- Recruit and supervise suitable individuals for a variety of volunteer roles.- Write event reports, supervising support staff as needed.- Handling all communications and networking in support of NCCA events.- Speak publicly at interviews, press conferences, and presentations.- Prepare story ideas, engage, and talk with news reporters and editors through meetings, email, and telephone calls.- Edit in-house magazines, case studies, speeches, articles, and annual reports.- Organize promotional events such as press conferences, open days, exhibitions, tours, and visits.- Coordinate with managers and key spokespeople to identify trends and fundamental group interests.- Develop content for social media.- Stay in touch with the latest developments in the social media world by attending media activities.
  • Bayt.Com Inc
    Hr And Administration Senior Officer
    Bayt.Com Inc Oct 2010 - Oct 2012
    - Develop and implement policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures, and absence management.- Support the branding activities in positioning and promoting Bayt.com Inc. as a preferred employer in the local market.- Determine recruiting plan in line with business needs.- Define performance review schedule and ensure the business leads have conducted reviews.- Define training curriculum per job within the company.- Ensure the identification of learning needs is conducted by line managers and oversees the design, development, and execution of learning programs to enhance employee.- Propose new HR strategies to improve the working environment at the company.- Work with business leads to defining the optimal organizational model for the company.- Prepare and post the vacancies on the company website, performing searches for qualified candidates according to relevant job criteria using our database.- Draft job descriptions and identify core competencies required for the position.- Screening, shortlisting, interviewing, and selecting candidates, and coordinating interviews with the relevant managers.- Advise job applicants of the success or failure of their application.- Handle new joiners’ induction and on-boarding, prepare employment contracts, and ensure completion of new joiners’ files. Train new joiners on the company sites and HR software for employees.- Follow up on employees’ attendance and missing leaves.- Arranging employee events and gatherings to boost communication and harmony among employees.- Coordinate communication, clearance, and exit procedures of resigned employees to ensure a win/win exit management.- Manage employee’s files and records (hard/soft copies).- Community initiative programs (organizing & participation).- Demonstrate understanding of Jordanian labor law, internal system, employment contracts, and social security laws.

Rula Arafat Skills

Employee Relations Recruiting Interviews Performance Management Time Management Team Leadership Job Descriptions Hr Policies Onboarding Team Building Performance Appraisal Project Planning Employment Law Organizational Development Payroll Screening Negotiation Public Speaking Employee Engagement New Hire Orientations Cultural Management Job Analysis Exit Interviews Strategic Hr Graduate Recruitment Career Path Planning Behavioral Interviews Internal Communications Recruitment/retention Leadership Management Succession Planning Deferred Compensation Job Evaluation Organizational Design Workforce Planning Training And Development Manpower Planning Global Human Resources Management Sourcing Hiring It Recruitment Change Management Management Consulting Non Governmental Organizations Conflict Management Stakeholder Management Multi Cultural Team Building Enterprise Resource Planning Office Operations Human Resources Training Hris Interviewing Analysis Employee Training Public Relations Arabic And English Communication Strategic Human Resource Planning Event Management Event Planning Job Description Creation

Rula Arafat Education Details

  • Talal Abu-Ghazaleh University College Of Business
    Talal Abu-Ghazaleh University College Of Business
    Postgraduate Diploma In The Human Resource Management Professional (Hrmp)
  • Al-Jami'Ah Al-Urdunia
    The Art Of English Language And Literature - Faculty Of Art

Frequently Asked Questions about Rula Arafat

What company does Rula Arafat work for?

Rula Arafat works for Help Logistics

What is Rula Arafat's role at the current company?

Rula Arafat's current role is Senior Finance and Administration.

What is Rula Arafat's email address?

Rula Arafat's email address is ru****@****ena.com

What is Rula Arafat's direct phone number?

Rula Arafat's direct phone number is +165042*****

What schools did Rula Arafat attend?

Rula Arafat attended Talal Abu-Ghazaleh University College Of Business, Al-Jami'ah Al-Urdunia.

What are some of Rula Arafat's interests?

Rula Arafat has interest in Children, Education, Music And Latest Technology, Art, Poverty Alleviation, Animal Welfare, Arts And Culture.

What skills is Rula Arafat known for?

Rula Arafat has skills like Employee Relations, Recruiting, Interviews, Performance Management, Time Management, Team Leadership, Job Descriptions, Hr Policies, Onboarding, Team Building, Performance Appraisal, Project Planning.

Who are Rula Arafat's colleagues?

Rula Arafat's colleagues are Nour Alaqqad, Dina Bokai, Farah Moghrabi, Ahmad Habash, Vincenzo Giancaspro, Daniel Nanga, Bensolo Baraka.

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