Ruma Roy Email & Phone Number

Luxembourg, Luxembourg

Kolkata Area, India

• Worked with the British Council on a national role and coordinated with several teams globally.• Was responsible for managing overall operations of the Thought Leadership/Research Publications strand of English in Education Systems (EES) in India and individual projects and events within it.• Supported in planning activities and tracking progress of work.• Budget planning using the British Council Cost Pricing Model (CPM) and approvals.• Cost management through template-ed cost sheet which I developed and these were thereafter used for multiple projects by other teams.• Vendor on-boarding by managing the end to end RFP process, managing contracts, goods/service received, supply chain management.• Managing relationships with individuals and institutions such as University of Warwick, University of Cambridge, Jawaharlal Nehru University, English and Foreign Languages University, Hyderabad India and more.• Managing logistics and stakeholders’ activities throughout the life-cycle of the project with daily and periodic communication as well as ad-hoc engagements.• Preparing reports throughout the life cycle of the project such as activity status, planning and re-forecasting for finances and audience engagement.• At every stage of the project adhering to the British Council standards and compliances by maintaining a checklist.• I have managed / been actively involved in national and international projects like English Language Teaching Research Partnership Awards, UK India English Partnership events, Teacher Educator Conference 2015, ELT Research survey in India, Language & Development Conference 2015, Cambridge Multilingual Education project to name a few.

Kolkata Area, India

• Identified the business requirements from client representatives and translated these into functional requirement specifications that could be used by the development team to engage further and build a project plan.• Managed resource allocation by considering factors such as best suited skill set, experience, project cost, availability, client requirements.• Communicated project progress to client in the form of relevant reports and incorporating client feedback in the development process.• Pre-sales activities such as client communication, liaising with stakeholders to derive all related information and prepare Project Checklists, building business relations, producing project proposals, producing commercial proposals and business analysis.• Managed & communicated with business accounts to ensure timely delivery of Project Milestones. • Created new work funnel and provided assistance to the clients in the form of data reports, for their internal analysis and decision making.• Managed invoices and the budgeting for the in-house development team

• Identified business requirements from client representatives with engaging conversations and translating the same into functional requirement specifications that can be used by the development team to engage further and build a project plan accordingly.• Communicated project progress to client in the form of relevant reports and incorporating client feedback in the development process.• Pre-sales activities such as client communication, liaising with stakeholders to derive all related information and prepare Project Checklists, Building business relations, Producing Project Proposals, Producing Commercial Proposals and Business Analysis.• Managed and communicated with business accounts to ensure timely delivery of Project Milestones. • Creates new work funnel and provided assistance to the clients in the form of data reports, for their internal analysis and decision making.• Additional responsibilities included managing and delivering a major IT training programme for the West Bengal police force under the Crime and Criminal Tracking Network and Systems (CCTNS) project. This programme was a capacity building initiative undertaken by the Ministry Home affairs, Government of India as a part of the national e-governance plan. My role included planning the implementation of the program throughout the state, organising the training sessions, creating and validating course materials, recruitment of the faculty team, providing support to the West Bengal Police (WBP) to provide training reports periodically. Some projects managed/ co-ordinated (for clients in the EU & Government of WB, India):1) http://www.addaonline.in2) http://employmentbankwb.gov.in3) http://www.cpeadministrator.com

• Identified requirements of a prospective client(s) with the help of their details posted on various online bidding sites. (Elance.com, Guru.com, Scriptlance.com, Freelancer.com etc.)• Coordinated with design and development teams for detailed documentation required to place a less-competitive but assertive quote for the project.• Followed up with the prospective client(s) for regular updates as and when they need to award their respective projects.• Once the project was awarded, assigning project communication to Business Analyst/ Project Manager for technical details.• Maintained regular (weekly/monthly) reports on projects awarded and projects in pipeline to analyze past and future business prospects.• Updated project milestones and initiated milestone payments by clients for periodic project deliverables.• Timely project invoicing.• Ensured proper and timely deliverables to clients with proper documentation and quality tested prototypes.• Coordinated with the US sales team to provide offshore support for all pre-sales activities such as creating responses to RFPs and managing client expectations while in the decision making phase. Providing project co-ordination support to the PMO group and provide a second line of communication with the client when PM or Tech Lead expertise was not necessarily required.

Msc., Physics

Education record