Ruma Kishore Email & Phone Number

Blackfriars, London, Gb

I am on an exciting journey to transform Unilever customer’s experience covering sales, supply chain and finance in an integrated way.The program puts customers at the heart of our business operations, so we win with customers in the marketplace We are removing complexity, integrating our processes, and delivering the data, insights, and technology we need to create a great customer experience across 190 countries where we operate , while the world moves into the digital era. Simplifying operational tasks frees our time and resources to unlock growth for Unilever and more value for our customers and our partners.As the global product owner, I bring product teams across customer business planning, demand & supply planning, materials planning, distribution planning, order management, transportation and collections to customer claims to create end to end End Digital Customer experienceIn Logistics, I continue to lead an ambitious agenda to develop best in class technology, harmonised yet segmented processes for customer operations while enabling zero waste sustainable supply chain. This covers transportation, warehousing, and ocean transport form conceptualization to delivery to value realization to on-going operations. Unilever supply chain has been recognised as exclusive Gartner Masters category in its annual Supply Chain Top 25 ranking for four years in a row

Blackfriars, London, Gb

Honored to have create a team with a mission to drive the Digital Transformation of one of the largest FMCGs in the world which in turn serves 2/3rd of humanity to live sustainably.Covering a wide span straddling strategy to getting cash in our banks and books!Key areas include how IT can transform the way we do Business strategy , financial forecasting , sales and operations planning, Demand, Supply and Distribution Planning to getting orders, deilvery and cash An exciting journey to look at it in an integrated way - radically changing the way we work and simplify to land benefits

Blackfriars, London, Gb

I am responsible for IT innovation and run in two large platforms - European SAP & Global Order to Cash

Blackfriars, London, Gb

I transformed the SAP IT landscape for Unilever Europe. Took up a 3 year transformation program while running ongoing innovation programs and operations. This helped turnaround Europe into 6 sigma levels uptime with 80% reduction in costs - while delivering a huge agenda on business programs

Blackfriars, London, Gb

o Set up a practice - Application Life Cyle Management - defining how Operate ERP as One globally in UnileverTo Drive resilience, cost efficiency and innovation in IT - professionalizing the way it is runCreated an Operational Control Centre for IT Operations and Global Project Delivery on Innovation side.Within 2 years, have set up one of the world's largest instance of SAP solution manager to enable this o Reported to VP Enterprise Solutions, member of Global IT leadership team in ERP team that handles transactions worth over € 51 Billion.

Blackfriars, London, Gb

o Responsible for Order to Cash IT operations for a Rs 22,000 crore business which leads the market in India in FMCG.o Lead a team of IT managers who worked closely with business and vendor partners on site.o Led initiatives for business value realization from IT – in warehouse management, supply chain and finance.o Set up the SAP Application Services team across all functions; coming up with new models for low cost of operations which have been benchmarked to be the best in Unilever and in FMCG world.o Conceptualization to implementation to ongoing support - setting up organization structures, vendor management and all that it takes in between.

Blackfriars, London, Gb

o Responsible for SAP implementation in Order to Cash IT operations covering 90 sites.o Prior to that responsible for Sales and Distribution IT systems using - ERP Mfg/pro and add on modules - Warehouse Management Systems ( Red Prairie)

Blackfriars, London, Gb

o Worked on a wide variety of functions and technologies in Unilever India covering - Data warehousing in supply chainFor all business units in the FMCG - Foods, Beverages, Ice creams, Home and Personal Care

Blackfriars, London, Gb

o Worked on a wide variety of functions and technologies in Unilever India covering IT requirements for- Marketing, market research, communications and finance

Blackfriars, London, Gb

o Youngest member of the Strategic Board Level project to decide growth opportunities for the business in India

Blackfriars, London, Gb

Manage IT requirements for over 25 distribution and branch sites for Eastern and Western sales region for Hindustan UnileverCovering sales and distribution processes in Mfg/pro, IT networking support

Blackfriars, London, Gb

o Joined Unilever as a Management Trainee after MBA in 199715 month business leadership trainee programStints in close to 10 business functions - factory, sales, marketing, media, finance, supply chain

Master Of Business Administration - Mba

Pgdim - Mba, Management

B Tech, Civil Engineering