Business Process Consultant
CurrentCompany Brief: wasl Asset Management Group, one of the largest real estate management companies in Dubai. It's operations span various sectors - residential & commercial properties, industrial plots of land, leisure and entertainment, hotels and serviced apartments.Key Responsibilities:Corporate Governance:1) Support the DREC Corporate Governance Framework through development of Corporate Policies, Delegation of Authorities and guidelines for the working of key Management… Show more Company Brief: wasl Asset Management Group, one of the largest real estate management companies in Dubai. It's operations span various sectors - residential & commercial properties, industrial plots of land, leisure and entertainment, hotels and serviced apartments.Key Responsibilities:Corporate Governance:1) Support the DREC Corporate Governance Framework through development of Corporate Policies, Delegation of Authorities and guidelines for the working of key Management Committees2) Ensure alignment of business policies & processes with the current Organisational Structure, Organisational Restructuring and Key Performance Indicators defined.Business Process Management1) Formalize Business Processes/ Standard Operating Procedures based on current business needs/ initiatives/ enhancements through detailed discussions with Business Users2) First line review of Business Requirements specified by Business Users and impact analysis on Policies/ Processes3) Co-ordinate with Internal/ External Auditors to ensure closure of Audit ObservationsDigital Transformation1) Support key Digital Transformation and Customer Experience enhancement initiatives across the organization eg. SAP GRC Access Control, Workload Management, Lead and Churn Management, etc.2) Identify process improvement opportunities with Business Users through impact on timelines, costs and complexity3) Undertake impact analysis of Digital Transformation initiatives on Operational Polices/ processes Key achievements: Creation and submittal of process improvement proposal and benefits analysis for 5 major process improvements under the directives of The Executive Office, Dubai Government. Awards and Accolades1) Submittals for various prestigious awards like Dubai Quality Award, Dubai Human Development Award, CSR Label etc.2) Key achievements: Award winning submittals for Dubai Innovation Award 2019, Dubai Economy & Tourism’s CSR Label 2015, CSR Label 2017 and CSR Label 2019 Show less