Receive shipments and ensure both quality and quantity; trace, track and expedite purchase processes;create and maintain contact with vendors and customers to ensure timely delivery of goods; interact with third party logistics service providers.

Handle incoming or outgoing calls for a business; handle customer complaints or support issues.

Focus on genuine conversation and building a relationship with the consumers; be respond to all type of consumer enquiries and complaint handling; Aim for first call resolution and escalating more complex problems to a Level 2 representative; Follow the high standards of the company in regard to quality and timeliness of responses.

Translating, creating and uploading news content for the website; writing financial news articles; analysing, managing and process financial information.