Marshia Kastner Email & Phone Number

Greater Denver Area

Denver, Co

In support of the Global Vice President, Sales & Marketing for an international collection of over 50 member and affiliate member hotels:Coordinated travel arrangements and compiled U.S. and International travel expenditures onto expense reports; Fulfilled literature and member and affiliate member hotel brochure requests, drafted letters and documents and flyers, budget and project variance related spreadsheets; recorded Minutes U.S. group meetings and monthly HR conference calls. Assisted corporate officers and hotel key managers with administrative functions and office coordination, risk management, quality controls and revenue reporting via Outlook, Adobe Acrobat Professional, Excel and Word, Nexus. Compiled consolidated monthly hotels reports to President executive officers of the corporation related to consortia and hotels revenue, prepared check requests and POsthrough signature process for payment processing; tracked and processed QTI certificatesfor CRO agents with 85%+ performance mystery shop callsOversaw details of convention travel and exhibit booth orders and payments for sales teamAssisted with Pegasus commission payment processing returns and other sales and marketing administrative tasks delegated and turn-key “office manager” functions on my own initiative to promote and maintain Warwick International Hotels brand identity and image.Escalated guest complaints as the gatekeeper to the VP and appropriate managers to resolve Issues with service, accommodations or other concerns

Broomfield, Co

(Temporary Contract Position)Performed all project related administrative activities including: transmittals, correspondence, requisitions, purchase orders and tracking, assignment of job numbers, invoice coding, invoice reconciliation, review and follow-up, time sheets, expense reports, expedited requisitions, filing, word processing, spreadsheets, overnight packages and travel arrangements for engineering staff.

Centennial, Co

(Temporary Contract Position)Assisted V-P Real Estate Management/Assistant Manager with tenant relations, maintaining and deactivating property files, assisted property managers with tenant social and emergency preparedness event coordination, developed parking data base for GP properties, recorded engineering meeting minutes, assigned engineer’s work schedules, handled emergency calls from tenants in accordance with established procedures.

Greater Denver Area

(Temporary Contract Position)Edited engineering specifications for common sulfur plant in Qatar; arranged catered functions, scheduled engineer’s travel to Canada, the U.S, the UAE and to WGI offices in Bucharest; volunteered on committee for annual children’s holiday event.

Greater Denver Area

Analysed and compared marketable rate of goods, services and freight to assure company growth and profit; Negotiated, managed and proactively sourced trade contracts. Increased corporate visibility via outlook and fax correspondence, brochures, presentations and supplementary materials conception.

Greater San Diego Area

For travel/tour management company, creating day, night, special events and theme events for private sector and Fortune 500 companies.Assisted National Sales Manager Teams with prospecting venues and service vendors, such as catering companies, incentive gift suppliersWrote sales presentations suggesting the flow of activities and people, décor,entertainment, catering. Write-ups and cost sheets became the core of our tariff sent to executive wholesale travel companies Established Reference Library incentive gift ideas, vendor contacts for use by all departments including Sales, Operations, FinanceCosted and Created Gift Baskets as Welcome Gifts, Prize Incentives, and Enhancementsto themed parties and activitiesGuided “San Diego Feels Good All Over” Chamber city-wide destination guests and PRA clients on Dine-Arounds, Super Bowl XXIX , Theme Parties and Events at local restaurant venues and attractions, Executed Minutes of Sales and Company-wide Meetings