Ruotong (Melody) Xu work email
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Ruotong (Melody) Xu personal email
I’m a product designer and systems thinker passionate about solving complex problems and designing simple, intuitive, and scalable solutions that deliver real value to customers.I am currently designing Live, Sports, and internal tooling experiences at Amazon Fire TV. In my previous role, I built security and access management products for enterprise business clients, to combat complex revenue leakage and account compromise problems across the Meta Business Suite ecosystem.Before Meta, I owned the content management and commerce management internal tools that serve over 100M viewers on Disney+, ESPN+, and Star+. In 2021, my team collaboration tool concept received the top vote from 53 projects worldwide and was awarded 1st place in the Disney Streaming Global Hackathon. I believe that good design starts with asking the right questions, finding the right problems to solve, and understanding the system's behavior, which allows us to identify the optimal leverage points to integrate long-lasting solutions that can generate positive impact and sustainable change.Let's work together!Portfolio: ruotongmelodyxu.comEmail: rmx369@gmail.com
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Product DesignerMetaSeattle, Wa, Us
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Senior Ux DesignerAmazon May 2024 - PresentSeattle, Washington, United StatesDesigning Live, Sports, and internal tooling experiences at Amazon Fire TV -
Co-Founder & Design LeadCoreate Nov 2022 - PresentCo-founding a consulting startup that solves complex problems for local communities using human-centered research and design methodologies -
Product DesignerMeta Oct 2021 - Jun 2023• Led end-to-end designs on Meta Managed Accounts (MMA) and other high-priority initiatives relating to compromise prevention for high-profile business clients and agencies• Partnered with multiple cross-org teams to launch enterprise-grade security, identity, and access management products for large businesses and SMBs, impacting 505k businesses worldwide• Streamlined inactive user removal and reduced people management time by 70%• Strategized a compromise detection framework that scaled to serve 10+ products, reducing $300k daily leakage and safeguarding over $10 billion in annual ads revenue• Developed use cases and high-level creative requirements to influence product strategy and roadmap• Ensured legal and regulatory compliance of designs via internal privacy reviews• Aligned teams to build a single source of truth for enterprise product experiences to develop business products that scale
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Product DesignerDisney Streaming Jan 2021 - Oct 2021• Owned the end-to-end product experiences for Disney Streaming’s internal Content Management and Offer Management systems that support over 100M subscribers• Created scalable and efficient design patterns on four of the internal platform tools that power Disney+, ESPN+, Star+, and Hulu, successfully increased employee productivity and reduced business costs • Conducted foundational user research and delivered valuable insights to cross-functional teams, design leaders, and key stakeholders• Actively contributed to project roadmapping, research and product strategy • Designed an internal tool that won the 2021 Disney Streaming Hackathon, top voted by employees across the globe, and recognized by Hulu and Disney Streaming executives -
Product Design InternDisney Streaming Services Sep 2020 - Jan 2021Remote
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Product Design InternDisney Parks, Experiences And Products Jan 2020 - Apr 2020Seattle, WashingtonDelivered designs for Disney’s FASTPASS+, Genie, and event planning mobile app and web experiences for park-going guests -
Python Programming Course AssistantUniversity Of Washington Human Centered Design & Engineering Sep 2019 - Dec 2019Seattle, Wa• Instructed class materials in Python programming, API, and web development(HTML/CSS)• Hosted office hours and graded assignments for HCDE’s undergraduate fundamental programming course (HCDE 310) -
Ux Researcher/DesignerAlaska Airlines Jan 2019 - Jun 2019Greater Seattle Area• Ideation Project Manager - planned the roadmap and oversaw the ideation phase of the design cycle • Redesigned Alaska Airlines’ reservation-change website based insights and learnings from researching users, developing storyboards, creating low/high fidelity prototypes, and conducting usability testing• Addressed concerns relating to cost transparency, terminology use and site content hierarchy in the design -
Ux Researcher/DesignerBloodworks Northwest Jan 2019 - May 2019Greater Seattle AreaDesigned the Donor QuickPass, an online tool for blood donors to check their eligibility status before donation, now live on the Bloodworks NW website serving 250,000 donors across 4 states -
Product DesignerUniversity Of Washington Human Centered Design & Engineering Dec 2018 - Mar 2019Seattle, Washington, United StatesDesigned an e-textile outfit for the Atari Women Research project with two other team members, as a part of an interactive exhibit to tell the story of female engineers from 1980s Atari. The outfit was displayed at the Living Computer Museum event, Emerald City Comic Con Atari Women panel, Hypnotica: a wearable technology fashion show, and a conference at Microsoft Research.
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Course AssistantUniversity Of Washington Oct 2018 - Dec 2018Organizing inventory, assembling soldering stations and soldering parts for HCDE’s Masters degree course in physical computing (HCDE 539) -
Visual/Interaction DesignerUniversity Of Washington Human Centered Design & Engineering Mar 2018 - Jul 2018Seattle, WashingtonDeveloping a toolkit for middle and high school classrooms that introduces the story of early 1960s core memory weaversExplored and developed ideas on brand identity and communication goals for the Making Core Memory project, including designing the logo, icons, website, and kit instructions
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Curriculum DesignerUniversity Of Washington Human Centered Design & Engineering Jan 2018 - Mar 2018Greater Seattle AreaParticipating in a directed research group led by UW faculty Researched and designed a week long middle school class curriculum in 10 weeksPlanning curriculums for teaching Scratch programming to middle and high school students at Neah Bay, WA
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Resident AdviserUniversity Of Washington Jun 2017 - Jun 2018Seattle, WashingtonSummer RA & Full school year RA2017 UW Housing and Food Services Connection Challenge Winning Team
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Research InternSierra Club Oct 2016 - Dec 2016Greater Seattle AreaPerformed Community Mapping through researching the Chinese communities in Bellevue, WAResearched current environmental issues and presented in a written report to leadership
Ruotong (Melody) Xu Skills
Ruotong (Melody) Xu Education Details
Frequently Asked Questions about Ruotong (Melody) Xu
What company does Ruotong (Melody) Xu work for?
Ruotong (Melody) Xu works for Meta
What is Ruotong (Melody) Xu's role at the current company?
Ruotong (Melody) Xu's current role is Product Designer.
What is Ruotong (Melody) Xu's email address?
Ruotong (Melody) Xu's email address is rx****@****ook.com
What schools did Ruotong (Melody) Xu attend?
Ruotong (Melody) Xu attended University Of Washington, Lake Oswego Senior High School.
What skills is Ruotong (Melody) Xu known for?
Ruotong (Melody) Xu has skills like Java Programming, Python Programming, Solidworks, Computer Aided Design, Drawing, Acrylic Painting, Robotics, Business Development, Microsoft Office, 3d Modeling, 3d Printing, Community Outreach.
Who are Ruotong (Melody) Xu's colleagues?
Ruotong (Melody) Xu's colleagues are Ephantus Safari, Kaylen Nollie, Vinod S., Gustavo Navarro, Srividya Ambikapathi, Jan Hadari, Natalia Osorio Morales.
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