Rupak Chatterjee Email & Phone Number

Bengaluru, Karnataka, India

Center Head at Radical MindsAs a visionary leader at Radical Minds, Rupak spearheads operational excellence, strategic growth, and exceptional customer experiences. With a passion for innovation and talent development, Rupak fosters a culture of collaboration, creativity, and continuous learning.Key Responsibilities:- Strategic Planning: Aligning center goals with organizational objectives- Team Management: Leading, mentoring, and developing high-performing teams- Operations Management: Overseeing daily operations, ensuring efficiency and quality- Customer Relations: Building and maintaining strong client relationships- Training and Development: Implementing training programs for skill enhancement- Quality Assurance: Maintaining exceptional standards and compliance- Business Growth: Identifying opportunities for expansion and revenue growth

Bengaluru, Karnataka, India

Noida, Uttar Pradesh, India

Bengaluru, Karnataka, India

Gurugram, Haryana, India

Played pivotal role in handling programs from Telecom, eCommerce, Internet Service Provider verticals and managing a span of 700+ associates for India and Middle East clients. Operations was spread across 5 locations (Gurgaon, Bangalore, Agra, Mumbai and Jordan location)

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

As Manager Operations, I worked closely with my team to deliver on my Client Key Metrics and Internal P&L management. Worked with clients ranging from FMCG, IT, Finance and Automobile vertical for their Outbound and Inbound customer care activity for Domestic (India operations) and International (US and UK operations).

Bengaluru, Karnataka, India

Responsible to manage International program (US operations). Effectively managed US outbound B2B Business Development program wherein team was responsible to schedule appointments with key decision makers at the organisation and our fortune 500 clientele.

Bengaluru, Karnataka, India

US outbound Lead Generation Process, B2B Business Development

Bengaluru, Karnataka, India

International operations (US and UK programs), Outbound Sales processes ranging from Health Insurance, Life Insurance, Mortgage Sales, Increasing Sales for Energy Company in the US, B2B Business Development process.

Bachelor Of Science (B.Sc.)

Higher Diploma, Software Engineering