Service Engineer
CurrentGilbarco Veeder Root is a US based multinational company. It has been manufacturing the industry’s best equipment since 1869. It deals in themanufacturing & maintenance of Fuel dispensers, Submersible Turbine Pumps, Automatic Tank Gauge,Vapor Recovery System, Mobile Fueling Solutions & other related products.The customer lodges an online complaint in their respective oil company portal whenever any fault occursin their dispenser unit. That complaint reaches to the Gilbarco Field Service Management portal. The jobis assigned to the Service Engineer of that particular region. Then the Service Engineer visits the site,inspect the fault & rectify it either by repairing or replacing the spare required to get the issue resolved.The major customers are IOCL, HPCL, BPCL, Nayara, Essar, Reliance.The roles & responsibilities in this job are• Regular check-ups, installation & maintenance of Fuel Dispensers, STP, ATG, Vapor Recovery System,Orpak Automation System• Software upgradation & Re-Calibration of Fuel Dispensers on yearly basis• Hardware maintenance includes replacing of hoses, joints & nozzles & other hanging hardware of theDU.• Repairing/replacement of SMPS card, Relay card, Emergency Push button• Repairing of pumping units & motors used in the Fuel Dispensers• Repairs/replacement of keypads, printers & other peripherals• Repairing of Submersible Turbine Pumps, control/isotrol box, supply connections & Automatic TankGauge.• Repairing of Constant Voltage Transformers, Servo Stabilizers & other related products• Orpak Automation includes software upgradation/formatting in the automation system, creating/updating settings required to run the dispensers in automation seamlessly.• Orpak Automation also involves resolving the issues customers face while operating the DU inAutomation mode• Overall service management involves joint visit with the pipeline vendor/electrical contractor/LegalMetrology Officers & Oil Management Company's officials.