Rupak Kurian Email & Phone Number

Dartmouth, Nova Scotia, Canada

Barrie, Ontario, Canada

• Assisting in dealing with urgent situations for virtual and in-person drop-in clients who may be in distress and/or in crisis by assessing the situation in a frontline reception role.• Scheduling appointments using Clockwork, and information services to students/visitors.• Providing office administration support to the Department.• Able to maintain confidentiality when receiving requests to release information or handling student documentation.• Procurement, ordering, stocking, and keeping records of inventory.• Proficient knowledge of using case management software (Clockwork), Student Information systems (Banner), and Learning Management Systems (Blackboard).

Barrie, Ontario, Canada

• Coordinated the daily operations of Testing Services to ensure all material and adaptive/assistive technology were prepared. • Hands-on professional experience in MS Office, Clockwork, Read and Write, Dragon, Pearson, Peoplesoft and Lanschool.• Assisted students with disabilities with the appropriate testing accommodations for their individual needs.• Ensured secure test environments. Compliance with test administration protocol with a high level of confidentiality.• Answered inquiries, through email, phone, and in person, regarding tests and testing procedures.

Barrie, Ontario, Canada

1. Social Media Strategy: Develop and execute social media strategies aligned with the organization's goals and target audience. This includes defining objectives, identifying target platforms, determining key performance indicators (KPIs), and creating a content calendar.2. Project Planning and Organization: Effectively plan and organize social media projects by setting timelines, identifying tasks and milestones, and allocating resources. Use project management tools and techniques to ensure projects are executed efficiently and within deadlines.3. Content Creation and Curation: Create engaging and relevant content for social media platforms. This involves writing captivating captions, designing visual assets, creating videos, and sourcing or curating content that resonates with the target audience.4. Social Media Analytics: Utilize social media analytics tools to measure the performance of social media campaigns, track key metrics, and derive actionable insights. Analyze data to make informed decisions, optimize content, and drive continuous improvement.5. Community Management: Manage social media communities by responding to comments, messages, and inquiries promptly and professionally. Foster engagement, build relationships, and ensure a positive brand experience for followers.6. Crisis Management: Develop crisis management protocols and strategies for handling potential social media crises or negative feedback. Act swiftly and confidently to mitigate risks, manage reputation, and maintain open communication with stakeholders.7. Trend Awareness: Stay up to date with social media trends, platform updates, and emerging technologies to leverage new opportunities and stay ahead of competitors. Incorporate innovative ideas and strategies to keep social media content fresh and engaging.

Barrie, Ontario, Canada

1. Financial Knowledge: This includes knowledge of payday loans, cheque cashing, prepaid cards, and other financial services provided by the company. Able to explain payday loans, cheque cashing, prepaid cards, and other financial services provided by the company to customers and answer their questions accurately.2. Credit Analysis: Ability to assess creditworthiness by analyzing financial statements, credit reports, and other relevant information. Great proficiency in evaluating credit risk, identifying potential red flags, and making informed credit decisions.3. Communication and Negotiation: Strong communication and negotiation skills for effective interactions with clients and stakeholders. Able to explain credit-related concepts clearly, negotiate payment terms, and build rapport with clients.4. Debt Collection: Able to negotiate for payment arrangements, handling difficult conversations, and maintaining professionalism while dealing with delinquent accounts.5. Financial Statement Analysis: Great understanding of financial statements, including income statements, balance sheets, and cash flow statements. 6. Credit Risk Management: Credit risk management techniques, such as setting credit limits, establishing risk mitigation strategies, and monitoring credit portfolios.7. Cash Handling and Transactions: Able to handle cash transactions, process loan applications, and perform other financial transactions accurately and efficiently. 8. Confidentiality and Integrity: Able to handle sensitive customer information and financial transactions with confidentiality and ensure the security of customer data. Integrity and ethical behavior are vital to maintaining trust with customers and upholding the reputation of Pay2Day.9. Communication and Negotiation: Strong communication and negotiation skills for effective interactions. Able to explain credit-related concepts clearly, negotiate payment terms, and build rapport with clients.

Changanacherry, Kerala, India

1. Strategic Thinking: Developed a strategic mindset to set long-term goals, plan marketing campaigns, and align them with the overall business objectives. Analyzed market trends, consumer behavior, and competitor activities to make informed decisions.2. Leadership: Possessed strong leadership skills to inspire and motivate team members. Led by example, provide guidance, and empowered team to achieve their goals.3. Project Management: Strong project management skills for overseeing marketing campaigns and initiatives. Set clear project goals, create timelines, allocate resources, and monitored progress to ensure timely and successful completion of projects.4. Marketing Expertise: Updated with the latest marketing trends, tools, and best practices. Understood various marketing channels, such as digital marketing, social media, content marketing, and advertising, and guided team in executing effective strategies.5. Analytical Skills: Used data-driven insights to make informed decisions and optimize marketing efforts. Analyzed campaign performance, tracked key performance indicators (KPIs), and identified opportunities for improvement and growth.6. People Management: Responsible for managing individual team members. Develop skills in performance management, coaching, and providing constructive feedback to help your team members grow and excel in their roles.7. Budgeting and Financial Awareness: Understood budgeting principles and managed resources effectively. Developed financial acumen to allocate marketing budgets, track expenses, and measure return on investment (ROI).8. Creativity: Encouraged and fostered creativity within the team. Brainstormed innovative marketing ideas, and empowered team members to bring fresh and creative approaches to their work.9. Problem-Solving: Strong problem-solving skills to identify solutions, overcome obstacles, and adapt to changing circumstances to ensure successful outcomes.

Global Business Management, International Business, Deans List

Bachelor Of Commerce - Bcom, Education, 8.6 Gpa

Education record

Education record

Education record

Education record

Education record