Deputy Chief Manager
CurrentA learning enthusiast who thrives on creative innovative and challenging content for all and any function in the Service Sector
May 2020 - Present
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Rupal Desai Email & Phone Number
Deputy Chief Manager, L&D at Aditya Birla Health Insurance | EQ Practitioner
at
Aditya Birla Health Insurance Company Limited
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Deputy Chief Manager, L&D at Aditya Birla Health Insurance | EQ Practitioner
Location
Mumbai, Maharashtra, India
Company size
Who is Rupal Desai? Overview
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Quick answer
Rupal Desai is listed as Deputy Chief Manager, L&D at Aditya Birla Health Insurance | EQ Practitioner at Aditya Birla Health Insurance Company Limited, a company with 1384 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Rupal Desai.
Rupal Desai previously worked as Deputy Chief Manager at Aditya Birla Health Insurance Company Limited and Customer Service Team Lead at Jpmorgan Chase & Co.. Rupal Desai holds Post Graduate, Human Resources Management from Narsee Monjee Institute Of Management Studies.
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Email format at Aditya Birla Health Insurance Company Limited
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Aditya Birla Health Insurance Company Limited
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Profile bio
About Rupal Desai
I’m an MBA by qualification and designer by profession. In the last 18 years I’ve built my expertise in customer experience, employee engagement and learning & development. Having worked in various roles from the grass root level, I’ve moved up the ladder through my skills and dedication. I've been in multiple roles right from a front-line on-call agent to a Transition Head to a Team Leader and now a Content Designer. Thanks to these varied roles I now have experience in a lot of business verticals like: Operations, Training, Sales, etc. I'm a learning enthusiast. The sheer joy of learning something new has helped me to take up new roles and opportunities numerous times in my career. My current role of a content designer helps me transfer the same learning zeal into training material. I strive to create content that is innovative, challenging and thought provoking. Making training that is content easy to understand and engaging is always number 1 in my #todolist . Using tools like: Storyline, Captivate, Vyond, Doodly, or simply our good old PowerPoint to meet that goal. I also extend my creativity in my personal life as well. I'm a Food and Travel Instagram Blogger with over 5k followers. A self taught training content designer who is looking to connect with like minded people and work for organizations who have the same Learning Agility!
Current workplace
Rupal Desai's current company
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Aditya Birla Health Insurance Company Limited
5 roles
Rupal Desai work experience
A career timeline built from the work history available for this profile.
Customer Service Team Lead
Leading a team of specialists who help customers resolved their credit card disputes. The deliverables in the role include tasks and projects related to employee engagement and process improvement, to list down a few: 1. Performance Management 2. Employee relations to aid employee retention and growth within the organization 3. LOB Level projects like.
Nov 2014 - Jul 2017
Senior Corporate Trainer
Leading a team of trainers to deliver world class training experience to participants for clients like American Express, T-Mobile, etc Additionally, Head of Transition team leading over 120 specialists being manged by performance coaches to ensure skilled and efficient workforce is handed over to Operations.
Nov 2012 - Oct 2014
Performance Coach
Started off as a front-line collections agent for the credit card division and moved to Customer Experience SPOC for the entire site locally, conducting various activities like call calibrations, running contests, branding, call evaluations and much more single handedly. Then promoted as a Performance Coach managing the bottom quartile performers with the.
Jan 2009 - Oct 2012
Lead Advisor
A customer service advisor helping customers solve their concerns and issues with their mobile services.
Aug 2004 - Jan 2009
Team & coworkers
Colleagues at Aditya Birla Health Insurance Company Limited
Other employees you can reach at adityabirlahealth.com. View company contacts for 1384 employees →
AM
Akash Milton
Colleague at Aditya Birla Health Insurance Company LimitedTheni, Tamil Nadu, India, India
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AH
Abhilash H S
Colleague at Aditya Birla Health Insurance Company LimitedBengaluru, Karnataka, India, India
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SS
Srimoyi Saha
Colleague at Aditya Birla Health Insurance Company LimitedDurgapur, West Bengal, India, India
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DS
Damini Singh
Colleague at Aditya Birla Health Insurance Company LimitedMumbai, Maharashtra, India, India
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HK
Himanshu Kumar
Colleague at Aditya Birla Health Insurance Company LimitedPune, Maharashtra, India, India
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MP
Maulik Pandya
Colleague at Aditya Birla Health Insurance Company LimitedRajkot, Gujarat, India, India
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MG
Mohd Ghazi
Colleague at Aditya Birla Health Insurance Company LimitedNew Delhi, Delhi, India, India
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AK
Abhishek Kumar
Colleague at Aditya Birla Health Insurance Company LimitedDumka, Jharkhand, India, India
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NG
Netik Gupta, Cfa
Colleague at Aditya Birla Health Insurance Company LimitedMumbai, Maharashtra, India, India
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MB
Mainak Bose
Colleague at Aditya Birla Health Insurance Company LimitedKolkata, West Bengal, India, India
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Akash Milton
Colleague at Aditya Birla Health Insurance Company LimitedTheni, Tamil Nadu, India, India
View →
AH
Abhilash H S
Colleague at Aditya Birla Health Insurance Company LimitedBengaluru, Karnataka, India, India
View →
SS
Srimoyi Saha
Colleague at Aditya Birla Health Insurance Company LimitedDurgapur, West Bengal, India, India
View →
DS
Damini Singh
Colleague at Aditya Birla Health Insurance Company LimitedMumbai, Maharashtra, India, India
View →
HK
Himanshu Kumar
Colleague at Aditya Birla Health Insurance Company LimitedPune, Maharashtra, India, India
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MP
Maulik Pandya
Colleague at Aditya Birla Health Insurance Company LimitedRajkot, Gujarat, India, India
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MG
Mohd Ghazi
Colleague at Aditya Birla Health Insurance Company LimitedNew Delhi, Delhi, India, India
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AK
Abhishek Kumar
Colleague at Aditya Birla Health Insurance Company LimitedDumka, Jharkhand, India, India
View →
NG
Netik Gupta, Cfa
Colleague at Aditya Birla Health Insurance Company LimitedMumbai, Maharashtra, India, India
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MB
Mainak Bose
Colleague at Aditya Birla Health Insurance Company LimitedKolkata, West Bengal, India, India
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2 education records
Rupal Desai education
Post Graduate, Human Resources Management
Master'S Degree, Business Administration And Management, General, First Class
FAQ
Frequently asked questions about Rupal Desai
Quick answers generated from the profile data available on this page.
What company does Rupal Desai work for?
Rupal Desai works for Aditya Birla Health Insurance Company Limited.
What is Rupal Desai's role at Aditya Birla Health Insurance Company Limited?
Rupal Desai is listed as Deputy Chief Manager, L&D at Aditya Birla Health Insurance | EQ Practitioner at Aditya Birla Health Insurance Company Limited.
Where is Rupal Desai based?
Rupal Desai is based in Mumbai, Maharashtra, India while working with Aditya Birla Health Insurance Company Limited.
What companies has Rupal Desai worked for?
Rupal Desai has worked for Aditya Birla Health Insurance Company Limited, Jpmorgan Chase & Co., Nco, and 3 Global Services Private Limited (A Hutchison Whampoa Co.).
Who are Rupal Desai's colleagues at Aditya Birla Health Insurance Company Limited?
Rupal Desai's colleagues at Aditya Birla Health Insurance Company Limited include Akash Milton, Abhilash H S, Srimoyi Saha, Damini Singh, and Himanshu Kumar.
How can I contact Rupal Desai?
You can use AeroLeads to view verified contact signals for Rupal Desai at Aditya Birla Health Insurance Company Limited, including work email, phone, and LinkedIn data when available.
What schools did Rupal Desai attend?
Rupal Desai holds Post Graduate, Human Resources Management from Narsee Monjee Institute Of Management Studies.
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