Rupal Goud Email & Phone Number

Gurugram, Haryana, India

• Developed and maintained data processes using Airflow, managing over 100 ETL jobs daily for smooth pipeline execution across multiple markets.
• Utilized ServiceNow ticketing system to address and resolve an average of 20 production issues weekly, achieving a 99.9% uptime and minimizing disruptions.
• Automated data loading processes through Linux shell scripts, increasing efficiency by 40% and reducing manual intervention by 50 hours per week.
• Spearheaded migration from Airflow1 to Airflow2 with zero downtime, ensuring uninterrupted data processing.
• Leveraged Python, SQL, HDFS, Linux, MariaDB, and PySpark to optimize data processes, resulting in a 30% improvement in processing speed.
• Engaged in daily calls with global team members, providing instructions to the monitoring L1-support team and addressing client data-related issues promptly.

Nagpur, Maharashtra, India

• Collaborated with the IT team to ensure seamless integration and functionality of the Talend Management Console for a leading fashion brand in the UK and Asia.
• Conducted regular performance evaluations of ETL jobs to maintain optimal system uptime and efficiency.
• Put into practice proactive measures to prevent job failures, resulting in a 99.9% success rate for all scheduled jobs.
• Developed and executed strategies to minimize downtime and quickly resolve any failed ETL jobs, resulting in a 20% reduction in overall downtime.
• Utilized the ServiceNow ticketing tool to efficiently address and resolve an average of 10 production issues per week, consistently achieving a resolution rate of 95% within SLAs.
• Spearheaded automation initiatives to streamline tasks and reduce manual intervention, leading to a 30% increase in overall task efficiency.

• Monitor, troubleshoot, administer, and configure NetBackup Servers to ensure uninterrupted backup operations.
• Addressed day-to-day backup issues, maintaining a 98% success rate.
• Successfully investigated SL500 problems, reducing downtime by 25%.
• Upgrade NetBackup Servers, reaching 100% completion within scheduled timelines.
• Perform firmware upgrades for drives and libraries of SL500, enhancing system performance by 30%.
• Managed and remedied problems identified by IT Operations Team or monitoring software per month, meeting SLAs consistently.

• Monitor, administer, and configure NetBackup Servers to maintain peak performance and diagnose issues as they arise.
• Mitigated problems identified by the team or monitoring software per month, attaining a resolution rate of 95%.
• Utilize change and problem management tools to address hardware and software faults promptly.

• Held roles as both a Tivoli Storage Manager (TSM) Admin and a Symantec Veritas NetBackup Admin, entailing daily problem resolution and monitoring tasks.
• Utilized Remedy Tool for managing tickets, ensuring prompt issue resolution.
• Consistently met SLAs and followed escalation protocols to address critical issues effectively.