Rupal Goud Email & Phone Number

Gurugram, Haryana, India

• Developed and maintained data processes using Airflow, managing over 100 ETL jobs daily for smooth pipeline execution across multiple markets.• Utilized ServiceNow ticketing system to address and resolve an average of 20 production issues weekly, achieving a 99.9% uptime and minimizing disruptions.• Automated data loading processes through Linux shell scripts, increasing efficiency by 40% and reducing manual intervention by 50 hours per week.• Spearheaded migration from Airflow1 to Airflow2 with zero downtime, ensuring uninterrupted data processing.• Leveraged Python, SQL, HDFS, Linux, MariaDB, and PySpark to optimize data processes, resulting in a 30% improvement in processing speed.• Engaged in daily calls with global team members, providing instructions to the monitoring L1-support team and addressing client data-related issues promptly.• Implemented over 50 modifications to Airflow DAG codes, enhancing workflow efficiency by 20% and reducing processing time by 15%.• Designed and developed an interactive Power BI dashboard for tracking and analyzing online sales data, incorporating complex drill-down functionalities and customized filters.• Integrated new tables, performed data joins, and calculated metrics for visualization purposes, utilizing various visualizations such as bar charts, pie charts, and donut charts.• Collaborated with stakeholders to refine the dashboard iteratively, ensuring it met evolving business needs while ensuring scalability and performance optimization for handling large datasets efficiently.

Nagpur, Maharashtra, India

• Collaborated with the IT team to ensure seamless integration and functionality of the Talend Management Console for a leading fashion brand in the UK and Asia.• Conducted regular performance evaluations of ETL jobs to maintain optimal system uptime and efficiency.• Put into practice proactive measures to prevent job failures, resulting in a 99.9% success rate for all scheduled jobs.• Developed and executed strategies to minimize downtime and quickly resolve any failed ETL jobs, resulting in a 20% reduction in overall downtime.• Utilized the ServiceNow ticketing tool to efficiently address and resolve an average of 10 production issues per week, consistently achieving a resolution rate of 95% within SLAs.• Spearheaded automation initiatives to streamline tasks and reduce manual intervention, leading to a 30% increase in overall task efficiency.• Employed tools such as Power Automate, Automate, and MSTR to optimize workflow operations and enhance productivity.• Applied a combination of SQL, Linux, AWS, Snowflake, and Redshift skills to optimize data processes and effectively manage infrastructure, ensuring smooth operations and performance.

• Monitor, troubleshoot, administer, and configure NetBackup Servers to ensure uninterrupted backup operations.• Addressed day-to-day backup issues, maintaining a 98% success rate.• Successfully investigated SL500 problems, reducing downtime by 25%.• Upgrade NetBackup Servers, reaching 100% completion within scheduled timelines.• Perform firmware upgrades for drives and libraries of SL500, enhancing system performance by 30%.• Managed and remedied problems identified by IT Operations Team or monitoring software per month, meeting SLAs consistently.• Foster strong relationships with key stakeholders, team members, and Project Manager, contributing to seamless collaboration and project success.

• Monitor, administer, and configure NetBackup Servers to maintain peak performance and diagnose issues as they arise.• Mitigated problems identified by the team or monitoring software per month, attaining a resolution rate of 95%.• Utilize change and problem management tools to address hardware and software faults promptly.

• Held roles as both a Tivoli Storage Manager (TSM) Admin and a Symantec Veritas NetBackup Admin, entailing daily problem resolution and monitoring tasks.• Utilized Remedy Tool for managing tickets, ensuring prompt issue resolution.• Consistently met SLAs and followed escalation protocols to address critical issues effectively.