Rupal J Email & Phone Number

• Successfully coordinated client’s projects for the business by prioritizing, organizing, and maintaining logistics for marketing operations for our client – AB Digital, Inc.
• Liaised with stakeholders to identify project requirements, define scope, and resource mobilization for marketing, sales and operations for AB Digital, Inc.
• Coordinated with recruitment team at multiple locations and different time zones to ensure timely completion of all required tasks and achieving desired project objectives.

Washington D.C. Metro Area

Leading the business’s recruiting efforts and the head of the entire recruitment department. Determining the strategic direction and objectives of the recruiting department, which in turn supports the business’s growth while simultaneously maintaining its culture and quality standards.Leading the development and implementation of strategic talent.

• Ensured customers satisfaction by implementing customer friendly cultures to improveservice delivery
• Courteously attended to customers’ questions and concerns about banking services, andescalate calls appropriately
• Interacted with customers to identify needs and determine best options for them basedon their requirements
• Cross-sell and upsell various banking and investment products to customers

• Efficiently managed various aspects of store operations, including merchandising,expense and loss control, profit management, budget planning and supervision
• Helped build team capacity by hiring, training and conducting regular operations reviewsand performance appraisals
• Responsible for implementing policies and procedures to deliver store mission andobjectives as well as the overall operation of the store
• Recognized by peers and management for going above and beyond normal job functions.

• Developed and implemented strategies to increase sales by 40% over previous ownership
• Coordinated the hiring, payroll, training and related HR responsibilities
• Established and maintained positive relationships with customers to help build strongcustomer base
• Effectively managed inventory and ordered for supply when necessary
• Implemented a new product inventory tracking system which reduced monthly food costsby 17%

• Maintained stock level by monitoring stock, ordering inventory and record keeping
• Provided exceptional customer service in a satisfactory and timely manner
• Coordinated payroll and Sales activities while keeping track of records
• Served as Western Union and MoneyGram agent

Bachelor Of Commerce - Bcom, Accounting Financial Accounting, Economics, Business Management

Senior Secondary, Business/Commerce, General