Role of primary of contact between the executive and internal and external clients. maintan strong relationship with vendors and keep price data in order to get best pricing on supplies and services. Managing the day to day operations of the office, organizing and maintaining files and records.

Hyundai Motors India ltdsupport the regional Team in addressing and resolving customer complaints pertaining to service.perform cross verification calls to ensure the legitimacy of the customer follow up perform ed by channel partners

managing and resolving customer complaints and updating the same on siebel software. Co ordination with Customer Support Manager in Gujarat and Rajasthan regarding complaints on daily basis and sending reports of updates on complaint as well. working in CRM DMS software.

Monitoring admission, oversaw and managed room booking.Generating daily MIS report of patients outstanding through CARE WORKS Software.

Providing information of new plan, schemes and other benefits to walk in customer. Handling payment and billing issues. Initiating activation process and service request process in CRM software