Process Associate
Current
Kolkata Metropolitan Area, West Bengal, India
- Customer and Vendor management specialist within the MDM team in the oil and gas industry spearheaded the development and implementation of vendor and customer data governance policies and procedures to ensure data.
- Manage end to end lifecycle of CMD including data profiling, cleaning, standardization, enrichment, and consolidation resulting in improved data quality and operational efficiency.
- Conducted regular audits and assessment to monitor data quality and metrics, identify discrepancies and implement corrective action to maintain data accuracy and reliability.
- Contributed to creation of SOP for customer master agreement process ensuring compliance with industry regulations and company policies.
- Actively participated in user training session to facilates the adoption of new MDM system and process, providing on-going support and troubleshooting assistance
- Developed and delivered training program to sub ordinates team member on data, management best practices, tools and techniques, fostering a culture of data stewardship and accountability.