Rupali Gupta Email & Phone Number

Gurugram, Haryana, India

New Delhi Area, India

• Establish and strengthen Quality systems at Suppliers and DC locations through SQMS audits, training and other relevant tools/resources• Strengthening Quality systems and Operationalizing food safety standards at restaurants through 3rd party/RFSMS audits, Hygiene rating audits, ServSafe program, gold std. trainings and random surveys• Regular product cutting sessions and surveys (ATCQ/BTCQ) with supplier partners• Managing non-food vendors/service providers (Auditing agencies, external training agencies, testing labs, cleaning chemicals, PCOs); assessing their performance through BI enabled dashboard.• SFG (Scale for Good) or sustainability initiatives roll-out as per global guidelines • Ensuring FSSAI compliance

Gurgaon, India

• Create, Lead and actualize India FSQA Strategy by working closely with internal and external key stakeholders (India Ops Procurement, Culinary, Regulatory/compliance teams, APAC and Global Food safety council)• To strengthen Safety culture in Food Services through complete alignment and effective communications to create an emotional connect.• Working closely with regulatory/compliance team to ensure FSSAI compliance at Centralized kitchens and all the client locations.• Managing food/cleaning chemical/Testing labs/audit agencies and PCOs suppliers/service providers and releasing monthly dashboard showcasing vendor performance matrix.• Building and managing HSEQ teams at regional and/or site level.

Delhi Area, India

• Developed and executed Food Safety and Quality Assurance programs throughout entire value chain, which includes monitoring of distribution centers, warehouses, suppliers manufacturing facilities and restaurants/cafes.• Audited facilities to select suitable supplier partners for different product categories like protein, dairy, bakery, fresh produce, beverages, desserts etc.• Management product cutting sessions to keep a check on product quality at stores. Store trainings to share gold/target product characteristics and product defects which ensures product consistency and uniformity across stores/cafes• Active involvement in CII’s taskforce of food regulatory affairs and FSSAI’s working groups to understand new developments, regulatory risks, potential government actions and its implication

Managing QA function for 160+ stores in North and East of IndiaPreparing and sharing QA dashboard with APMEA teamSuppliers and DC audits and performance evaluation through tools like SPI.Working with suppliers to improve recipe costs, defining CTQ parameters and designing process control points.Helping NPD team in developing new product concepts/ideas. Nutritional data managementHandling Customer complaints

Developing global (target) products through vendor base in South East Asis and TurkeyConceptualized, developed and implemented the Quality Manuals acros the categories. These Quality manuals contain all the supplier agreements, product finalisation steps, spec sheets,SOPs, process flow charts and testing protocols.

Raw material suppliers audits and checking compliance against relevant standards.New product development as per clients requirement.Developing finished products spec sheets, reference pictures and acceptance/rejection criteria.Work in close-cordination with Purchase team to optimise the recipe costs.

New Delhi Area, India

Setting up QA manuals and labs at 3rd party manufacturing sitesEnsuring regulatory compliance for products as well as labelsRegular audits and assessment of manufacturing facilitiesNutritional data management