Rupali Mane Email & Phone Number

Pune, Maharashtra, India

• Documented Business Requirement Document (BRD) and Functional Specification Document (FSD) for Zoho CRM.• Created functional specifications, which include functional definitions of the system, functional work flows; impact analysis, regarding existing applications.• Work with clients and conduct interview sessions around Dynamics CRM modules (Zoho CRM, Zoho Inventory, Zoho Books)• Prepared User Manual and demonstrate the modules.• Participate in UAT and make the necessary changes.• Trained users on features and benefits Zoho CRM solution and IT staff on system administration, security• Prepared sign –off document.

Talawade

• Collaborating with stakeholders to gather and document business requirements and translate them into a detailed Solution Document SRS• Conducting gap analysis (AS-IS, TO-BE) and identifying areas for process improvement.• Understanding the Current system and proposing the appropriate solution.• Prepared documents like BRD, FRD, and SRS.• Working closely with project managers to ensure the project is delivered on time,within scope, and within budget.• Coordinating with design team to render Wireframes and Mockups using Excel,Balsamiq and MS Visio.• Created UML Diagrams - Use Case, Activity Diagrams, and Process Flow etc.• Conducted Training sessions for end users to ensure that they were familiar with the system and it's Functionality. • Process Modeling using UML Tools (Use Case, Activity Diagram, Process Flow Chart)siness • Follow-up on Sign-off from key Stakeholders. • Provide necessary support during UAT Testing process.

Talawade

• Conducted data analysis and developed reports to support strategic decision-making for senior management• Create, analyze and distribute ongoing reports as needed by key stakeholder by turning multiple data sets into valuable and interactive insights.• Design and create innovation and valuable visualization to identify patterns, trends and expectations which enable the business executives and senior leaders to make data driven decision• Prepared KPI dashboards and reports and also represent to the clients.• Facilitated weekly meetings with stakeholders and clients.

Pune, Maharashtra, India

• Worked on Use Case, requirement gathering and worked along with SME.• Created flow diagrams for user interface / Activity diagram• Worked on Chatbot (AIML using NLU)• Prepared user documentation for the business teams

Master Of Business Administration - Mba, Business Analytics

Bachelor Of Business Administration - Bba, International Business