Rupali Sharma Email and Phone Number

Experienced as a PMP & Salesforce Certified Product/Project manager with over 10 years' expertise in Salesforce product/project management, integration, analysis and design, project planning, team, and stakeholder management.• Possess a verifiable record of accomplishment of managing large-scale, full-life cycle IT and Business projects with exceeding customer expectations in the Agile and waterfall methodologies. • Implemented Sales cloud, Service cloud, Communities Cloud, Salesforce Billing, and CPQ. • Liaison between business units, stakeholders, product owners and off-shore IT teams; facilitating meetings, defining business process, eliciting functional requirements, application prototyping, identifying/resolving gaps and risks, designing solutions, presenting designs and demos to clients, test planning, facilitating UAT and end user training, building and delivering iterative agile solutions.• Collaborate with different levels of business stakeholders to lead and drive salesforce product development. • Plan and manage product roadmap by defining well-defined product requirements including features, user stories and acceptance test criteria. • Collaborated with cross-functional teams and prioritized among multiple initiatives to drive execution and end-to-end delivery using SAFe Agile, Waterfall as well as Hybrid Agile methodologies, working closely with third-party vendors and software implementation partners. • Collaborate closely with solutions architect, program managers and developers to establish timelines and ensure delivery of ongoing enhancements. • Extensive experience in onshore-offshore models.• Responsible for all resourcing, recruitment activities for client. Also manage escalation for all client and internal stakeholders.• Presenting weekly status to both client and internal leadership.• Expert in resolving conflict between internal and different cross functional teams.• Participate in post-live project activities: including evaluation of success criteria, identification of best practices, lessons learned and strategies for future releases and deployments.• Created project plans with detailed task distribution and execute projects using Agile as well as Waterfall methodologies while actively managing risks and ensuring project is delivered on time. • Led the end-to-end delivery of Salesforce.com projects, which involve planning, assessment, design, development, integration, testing and deployment for Sales, Service, Communities and Revenue cloud.