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Rupali Shetty Email & Phone Number

Administrator / ITIL certified risk assessment manager at CDS, a Hewlett Packard Enterprise company
Location: Feltham, England, United Kingdom 8 work roles 2 schools
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Role
Administrator / ITIL certified risk assessment manager
Location
Feltham, England, United Kingdom
Company size

Who is Rupali Shetty? Overview

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Quick answer

Rupali Shetty is listed as Administrator / ITIL certified risk assessment manager at CDS, a Hewlett Packard Enterprise company, a company with 1325 employees, based in Feltham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Rupali Shetty.

Rupali Shetty previously worked as Field Operation Administrator at Cds, A Hewlett Packard Enterprise Company and Assistant Administrator at Caci Ltd. Rupali Shetty holds Polytechnic Diploma In Computer Engg., Diploma In Computer Engg., First Class from Vartak Polytechnic 401203.

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CDS, a Hewlett Packard Enterprise company

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Profile bio

About Rupali Shetty

Having 12 plus years of experience in areas pertaining to Customer Relationship Management (CRM) / Service Management. Strong Understanding of ITIL Process. Primary responsibilities include co-ordination with higher management to ensure highest standards of service are provided to end customers and to ensure that all adherences are met. Having experience in Operations, Administration, Performance Management, Appraisals, Mentoring, Training and Customer Relationship Management.

Listed skills include Customer Relationship Management, Customer Acquisition, Ecrm, Loyalty Programs, and 1 others.

Current workplace

Rupali Shetty's current company

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CDS, a Hewlett Packard Enterprise company
Cds, A Hewlett Packard Enterprise Company
Administrator / ITIL certified risk assessment manager
Website
Employees
1325
AeroLeads page
8 roles · 5 years

Rupali Shetty work experience

A career timeline built from the work history available for this profile.

Assistant Administrator

Work closely with HireRight ensuring background check are conducted on a timely basis Responsible for updating new joiners’ cost rate and people framework on NetSuite Admin related to accounts set up (email set up, equipment requirement, email distribution list etc) Updating employee records on SharePoint (appraisal log, Joiner and leaver log, setting up.

2021 - Aug 2023

Senior Client Relationship Manager

Mumbai

 Working with HR to ensure, appropriate members are recruited in the CR team for the project  Appropriate training is provided to existing team members for effectively handling: customer communication, queries, and collections during waiting period, handover and post-handover process.  Supporting Regional CR head with insight on customer expectations.

Jun 2018 - Aug 2020

Client Services Manager

Mumbai, Maharashtra

 Working with HR to ensure, appropriate members are recruited in the CR team for the project  Appropriate training is provided to existing team members for effectively handling: customer communication, queries, and collections during waiting period, handover and post-handover process.  Supporting Regional CR head with insight on customer expectations.

Aug 2014 - Apr 2018

Sr. Executive

Mumbai, Maharashtra, India

 Handling back office work such as Allotment Letters & post booking Preparation of Agreement for sale. Records keeping & filing:- Maintaining documents issued to the client Supporting field sales team Drafting, Documentation, Recovery orders & Clients follow ups. Handling Customers enquires & Escalations Answering Customers Email And Letters.

Aug 2013 - Jul 2014

Customer Relationship Manager (Crm)

Mumbai, Maharashtra, India

 Initiate and develop a CRM system Implement the CRM system for sales processing Record names, addresses, purchases and reactions of prospects contacted into the CRM system Obtain customer testimonials

Sep 2009 - Jul 2013

Customer Service Representative

Mumbai, Maharashtra, India

Jan 2008 - Mar 2009

Customer Service Specialist

Mumbai, Maharashtra, India

Jun 2006 - Dec 2007
Team & coworkers

Colleagues at CDS, a Hewlett Packard Enterprise company

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2 education records

Rupali Shetty education

Polytechnic Diploma In Computer Engg., Diploma In Computer Engg., First Class

Vartak Polytechnic 401203
FAQ

Frequently asked questions about Rupali Shetty

Quick answers generated from the profile data available on this page.

What company does Rupali Shetty work for?

Rupali Shetty works for CDS, a Hewlett Packard Enterprise company.

What is Rupali Shetty's role at CDS, a Hewlett Packard Enterprise company?

Rupali Shetty is listed as Administrator / ITIL certified risk assessment manager at CDS, a Hewlett Packard Enterprise company.

Where is Rupali Shetty based?

Rupali Shetty is based in Feltham, England, United Kingdom while working with CDS, a Hewlett Packard Enterprise company.

What companies has Rupali Shetty worked for?

Rupali Shetty has worked for Cds, A Hewlett Packard Enterprise Company, Caci Ltd, Sethia Infrastructure, Runwal Group, and Tata Housing Development Company Limited.

Who are Rupali Shetty's colleagues at CDS, a Hewlett Packard Enterprise company?

Rupali Shetty's colleagues at CDS, a Hewlett Packard Enterprise company include Anna-Maria Vasileva, Charlotte Marley, Stephanie Lummens, Victor Lozano, and Omar Salcedo Jurado.

How can I contact Rupali Shetty?

You can use AeroLeads to view verified contact signals for Rupali Shetty at CDS, a Hewlett Packard Enterprise company, including work email, phone, and LinkedIn data when available.

What schools did Rupali Shetty attend?

Rupali Shetty holds Polytechnic Diploma In Computer Engg., Diploma In Computer Engg., First Class from Vartak Polytechnic 401203.

What skills is Rupali Shetty known for?

Rupali Shetty is listed with skills including Customer Relationship Management, Customer Acquisition, Ecrm, Loyalty Programs, and Strategy.

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