Rupali Sen Email & Phone Number

Melbourne, Australia

Melbourne, Australia

• Assisting the client throughout recruitment process.
• Screening and interviewing applicants.
• Creating Business proposal documents and generating new business opportunities.
• Engage & build strong relationships with clients & candidates through the recruitment process.
• Managing Job posts.

Melbourne, Australia

• Assisting founder of the company and maintain diaries
• Answering all incoming calls and directing all incoming calls to the concerned persons.
• Sorting, processing and distributing of mails and courier items. Updating all the related information in the CRM system.
• Managing and maintain the reception area neat and tidy.
• Creating Training material for RTO based clients. Maintain the MOM’s of the meetings and circulating to respective stakeholders.
• Meet and Greet our Clients. Make the note of their requirement’s and help resolving their problems accordingly.

Melbourne, Australia

• Performing Process- and Quality-related volunteer work for ALM Community. Contributing to the design, development and implementation of training manuals and process improvement techniques, utilizing Kaizen, Lean, Six.
• Applying expertise in supporting a global IT practice community which aims to create a best practice Wikipedia for IT systems, processes and tools.
• Writing articles on IT practice within area of expertise, including Agile Methodology; researching and developing diverse or less familiar processes, ensuring accuracy and a close attention to detail.

Pune Area, India

• Providing key Software Quality, Project and Process Management services for global leader in business and technology services
• Key responsibilities including, performing 18-20 audits per month; conducting training sessions and knowledge sharing with CTS Academy; providing L1 helpdesk support to address process-related queries
• Participating as a core member of the HMP team, conducting calls for verticals, collating and reviewing PPM teams and project work, and facilitating the project set up
• Undertaking duties as Process Competency Development Coordinator (PCD), organising location level process training and managing the training database
• Reviewing project artefacts including SOW, SPP, SCM plan, DP plan, Metrics plan and KT plan
• Conducting weekly process meetings with Key Anchors to address issues, maintain open lines of communication, and gain support needed from senior management

Pune Area, India

1)Assisted in creation and maintenance of standards and methods including update of QMS for CMMI Level 5 process areas using EPM. Ensures that all projects follow standards mandated by management.2)Training the project team members on the new and improved processes, standards, templates and guidelines.3)Identifying, evaluating and monitoring the risks.

Pune Area, India

• Providing efficient process, toolset and administrative support to the Project team at leading CMMI Level 5 Outsourcing, Consulting and BPO firm
• Establishing and running program office infrastructure/environment and managing key relationships with stakeholders and clients
• Overseeing quality functions, ensuring cross company compliance at all times; running audits, and monthly and stage end gate reviews
• Ensuring correct reporting, management and analysis of project resource and metrics data using Project management tools; developing reporting templates and formats with access and version control

Bachelor Of Technology (Btech), Electronics And Communications Engineering

10Th, Physical Sciences

Activities and Societies: Debate, Quiz