Rupal Pathak personal email
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Experienced Account Manager with a demonstrated history of working in the information technology and service industry with strong account and stakeholder management skills. Focused on quality output and process improvement opportunities.Having 20+ years of total experience with 8+ years of experience in Accounts, Projects, Program and Quality Management.
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Senior Manager Business MarketingHcl Technologies Apr 2022 - PresentNoida, Uttar Pradesh, India -
Senior Manager - Account ManagementHcl Technologies Jun 2019 - Apr 2022Noida Area, India1. Managing all key metrics and working with all key internal and external stakeholders to ensure projects flow without hiccups2. Publish dashboard to relevant audiences to provide insights and action points validated by assigned SPOCs in regards of ongoing projects/initiatives3. Review SLAs compliance and corrective measures regularly to reduce non-compliance4. Review corrective measures taken by delivery teams for non-compliance5. Continuously work towards reducing the cost… Show more 1. Managing all key metrics and working with all key internal and external stakeholders to ensure projects flow without hiccups2. Publish dashboard to relevant audiences to provide insights and action points validated by assigned SPOCs in regards of ongoing projects/initiatives3. Review SLAs compliance and corrective measures regularly to reduce non-compliance4. Review corrective measures taken by delivery teams for non-compliance5. Continuously work towards reducing the cost of quality6. Operational challenges, employee engagement, motivation and development7. Trackers and hiring streamlining in accordance with internal leads, HR SPOC and recruitment team8. Conceptualize, run and drive periodic programs for employee engagement and celebrations9. End to End Program Management for all training needs and managing learning partners10. Develop creative concepts and communication plans11. Consistent follow-up correspondence and ongoing support to clients12. Meet revenue targets and business goals, ensuring smooth workflow across all functions Show less -
Project Manager - LearningNiit Limited Jan 2019 - Jun 2019Gurgaon, Haryana, IndiaProject Management with Agile/Waterfall Model in multi-location development scenario. Managed End-to-End Service and Project Delivery in Trainings, Content and Application Development. -
Project Manager - Engineering And ProductionNiit Limited Apr 2018 - Jun 2019Gurgaon, IndiaManaged projects in Mobile Learning, Media Designing, Game-based Learning and Simulations. Contributed in product development like Virtual Class Room, Content Authoring Tools and Assessment Engine. -
Project Manager - Content DevelopmentNiit Limited Jan 2016 - Jun 2019Gurgaon, IndiaAnalyze customer need and manage projects to provide Learning Solutions. Keys responsibilities include Presales, Estimations, Solutioning, Requirements Gathering, Project Planning, Execution and Risk Management. -
Project ManagerCopper Mobile Aug 2015 - Jan 2016Noida Area, IndiaKey Responsibilities:• Client interface and primary point of contact for all projects under different contract type (Fixed, T&M capped/Open).• Tracking projects and managing billing using Daptiv and Jira applications.• Working with RMG head for resource planning and allocation to ensure staffing the right people at the right time.• Collect requirement and feedback from Stakeholders and manage them during development.• Prepare and share the project status report and project… Show more Key Responsibilities:• Client interface and primary point of contact for all projects under different contract type (Fixed, T&M capped/Open).• Tracking projects and managing billing using Daptiv and Jira applications.• Working with RMG head for resource planning and allocation to ensure staffing the right people at the right time.• Collect requirement and feedback from Stakeholders and manage them during development.• Prepare and share the project status report and project dashboards.• Identify project risks and other challenges to understand the impact and plan for risk mitigation.• Provide leadership support to the team, throughout the project life cycle.• Create and maintain a positive, collaborative, and supportive work environment.Project Details:o Project Platform: Browser (Desktop/ Mobile)o Mobile Platform: Android, iPhone and Windowso Programming Language: AS3, HTML 5, CSS, JavaScript and jQueryo Tools: Dreamweaver CC, Photoshop CC, Flash CCo Type: Responsive, Parallax, JS Animation Show less -
Project ManagerG-Cube Solutions Jan 2014 - Mar 2015Noida Area, IndiaKey Responsibilities:• Presales support to new/existing Indian and offshore clients from US, Europe and Australia.• Ensure effective & complete scoping and assumptions for new requirements.• Client interface and primary point of contact for all projects from a particular account.• Manage multiple accounts and projects for revenue, schedule and overall status.• Develop Project Management Plans and manage delivery schedules by ensuring staffing the right people at the right… Show more Key Responsibilities:• Presales support to new/existing Indian and offshore clients from US, Europe and Australia.• Ensure effective & complete scoping and assumptions for new requirements.• Client interface and primary point of contact for all projects from a particular account.• Manage multiple accounts and projects for revenue, schedule and overall status.• Develop Project Management Plans and manage delivery schedules by ensuring staffing the right people at the right time.• Collect requirement from Internal and External Stakeholders and manage them during the project development life cycle.• Monitor and Control the development team during execution and establish successful business relationships with third-party partners.• Prepare and share the project status report and project dashboards.• Identify project risks and other challenges to understand the impact and plan for risk mitigation.• Ensure compliance to quality metrics and processes to reduce the cost of quality.• Provide leadership support to the team, throughout the project life cycle.• Create and maintain a positive, collaborative, and supportive work environment.• Coach and mentor delivery team(s) by providing the larger perspective of the client requirements and overall business objectives.• Participate in resource hiring, training and contribute in process improvement initiatives within the organization. Show less -
Manager – Graphic DesignG-Cube Solutions Aug 2008 - Dec 2013Noida Area, IndiaKey Responsibilities:• Analyze the scope of work to provide accurate amount of time and effort estimates.• Suggest new ideas as per latest technologies for engaging, interactive, design concepts for learning solutions.• Proactively interact with Project Managers and Coordinators for timely information and workflow.• Identify and implement reusability opportunities.• Document all achievements, leanings and solutions for future references.• Work towards the achievement of… Show more Key Responsibilities:• Analyze the scope of work to provide accurate amount of time and effort estimates.• Suggest new ideas as per latest technologies for engaging, interactive, design concepts for learning solutions.• Proactively interact with Project Managers and Coordinators for timely information and workflow.• Identify and implement reusability opportunities.• Document all achievements, leanings and solutions for future references.• Work towards the achievement of Organization goals by providing guidance, instructions and directions to the team members.• Initiate innovations from self and others to achieve Cost reduction, Quality and Productivity enhancement.• Regularly help team members with problems related to methods, tools, processes, and concepts.• Initiate relevant trainings and other development activities for all from time to time.• Monitor the quantitative and qualitative result that is to be achieved.• Maintain records for all the team members in respect to their productivity and quality.• Regularly review team members’ performance and give regular feedback on professional and personal aspects.• Ensure the team adherence to documented processes and takes the Ownership and responsibility of the task assigned.• Encourage reusability practices among the team members.• Understand / analyze client requirements.• Clearly communicate client’s expectations and requirements to the Project Manager/Management.• Go through the standards and guidelines provided by the client and make sure they are followed during the execution of the project.• Delegate work according to individual skills and experience.• Review created artifacts from the perspective of mapping to client requirements.• Identify and analyze complex problems and reach sustainable solutions.• Maintaining the graphic library and updating it regularly. Show less -
Graphic LeadInfopro Apr 2006 - Aug 2008 -
Ux LeadMagic Software Pvt Ltd Jan 2006 - Apr 2006 -
Graphic LeadJil It Sep 2000 - Dec 2005
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Senior Media AssociateNiit Technologies Limited Sep 1997 - Sep 2000
Rupal Pathak Skills
Rupal Pathak Education Details
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Business/Commerce, General
Frequently Asked Questions about Rupal Pathak
What company does Rupal Pathak work for?
Rupal Pathak works for Hcl Technologies
What is Rupal Pathak's role at the current company?
Rupal Pathak's current role is Business Marketing Manager at @hcltech.
What is Rupal Pathak's email address?
Rupal Pathak's email address is ru****@****ail.com
What schools did Rupal Pathak attend?
Rupal Pathak attended Delhi University.
What skills is Rupal Pathak known for?
Rupal Pathak has skills like E Learning, Multimedia, User Interface Design, Learning Management, Content Management, Blended Learning, Team Management, User Experience, Product Management, Project Management, Game Based Learning, Mobile Learning.
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