With over six years of experience in the ISP domain, I am a skilled and dedicated senior associate at SITI Darshan Cable Net Company Private Limited, where I manage end-to-end operations and network infrastructure. I have a proven track record of providing exceptional customer service, driving revenue growth, and optimizing costs, using tools like Wireshark, PRTG, and SolarWinds. I also hold the Certified Ethical Hacker (CEH) credential, demonstrating my cybersecurity and network security proficiency.I am passionate about learning new skills and technologies and applying them to enhance the security and efficiency of digital environments. I have completed several online courses and certifications in cybersecurity, network management, and IT operations, using industry-standard tools like Nessus, Nmap, Metasploit, Kali Linux, Splunk, and OWASP ZAP. I have also developed and secured my website, freesoft99.com, which offers free software solutions to users. Additionally, I am pursuing my Bachelor of Arts in History at Netaji Subhash Open University, Kolkata, where I am expanding my knowledge and perspective on various historical and cultural topics. I am also an active CTF player, ranking in the top 8% on TryHackMe, where I challenge myself to solve complex and realistic cybersecurity scenarios.