(Delivery Program Manager)Key Responsibilities-Execute on the implementation of an integrated learning delivery process ensuring end to end ownership of processes and client experience, cost, quality & business controls. Streamline learning administration with continued focus on standardized processes, planning and execution with high focus on cost.

IBM Global Process Services; Learning and DevelopmentKey ResponsibilitiesLed the delivery team across locations responsible for scheduling, rostering, preparing calendars and implementation of Learning Management System.Led the team to manage Learning Delivery end-to-end including operational and financial activities Ensuring standardized processes, planning and execution with high focus on cost.Led the end-to-end designing and deployment of interventions for High potential managers in the organization which aimed at developing their leadership capabilities through improving business acumen and strategic insight.Led the designing and deployment of a totally virtual and low cost program for mid level management in the organization.Led the Deployment of an intervention to accelerate upskilling of facilitators and create a facilitator pool to meet business learning requirements.Contributed significantly in designing the learning strategy for all employees which is aligned to business requirement and learning needs analysis.Spearheaded the Development and Deployment of alternate and blended learning solutions.Identified, leveraged and deployed existing Tools and technologies in the organization with the aim of reducing learning costs and provide innovative methods of continuous learning and development of employees.Conducted Assessment Development Centers, Competency Mapping.Facilitated Programs for Junior Management levels.Managed various Learning Projects and programs and ensure that they are aligned with the business goals and requirements. Worked strategically with senior management to develop appropriate learning interventions that anticipate and respond to organizational changes and requirements.Supported design and Implementation of Learning and Development Processes.