With over 25 years of experience as a Strategic Communication Analyst and Digital Media Specialist, I excel in creating and executing effective communication plans. My expertise includes Strategic Communications Planning, Media Analysis and Monitoring, and Web Analytics and Trends, along with IT Operations Management, Resource & Team Management, and Budget & Program Management.As a leader, I have a proven track record of building and maintaining positive relationships with customers, stakeholders, think tankers, and influencers, which enhances the company's reputation. My proficiency in managing Web and Social Media sites for design, maintenance, and content management aligns with the organization's policies and standards.I possess broad competence in imparting training, providing strategic advice, and developing best practices and guidelines. My well-honed analytical skills help me monitor and analyze web and social media traffic to develop strategic plans based on insights and web trends. I also have extensive experience in using Graphic suites and Video production software to create cohesive content for Web and Social media sites.Additionally, I have a talent for analyzing information system needs, evaluating end-user requirements, custom designing solutions, and troubleshooting complex information systems management. My problem-solving and technical skills enable me to make confident decisions that deliver effective solutions leading to high customer satisfaction and low operational costs.Overall, I am a skilled professional who possesses a combination of technical expertise, strong leadership, and exceptional communication skills to drive organizational success.
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Strategic Planning SpecialistPrivate Oct 2023 - Jul 2024India
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Strategic Communications Consultant (Monitoring & Analysis)U.S. Consulate General Kolkata Sep 2020 - Feb 2023Kolkata Area, IndiaAs a Strategic Content Manager, my role was to develop and implement communication strategies that help the organization achieve its goals and objectives. I worked closely with senior management and other stakeholders to ensure that communication plans are in line with the organization's mission and vision.My job involved conducting research and analyzing data to understand the organization's target audience and develop messaging that resonates with them. I was also responsible for creating and managing content across various communication channels, such as social media, email newsletters, and websites.I was responsible for monitoring the effectiveness of communication campaigns and adjusting strategies as needed. This required me to stay up-to-date with the latest communication trends and technologies.I built relationships with media outlets, journalists, and other key influencers to ensure that the organization's message is amplified through various media channels. I was also responsible for drafting press releases, preparing executives for media interviews, and managing crisis communications.I was required to work closely with other departments within the organization, such as the executive office, public relations, political and economic section and visa and consular, to ensure that communication efforts are aligned with overall business goals. I also worked with external stakeholders, such as government agencies, non-profit organizations, and industry associations, to build partnerships and collaborations that support the organization's mission.
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Digital Media SpecialistU.S. Consulate General Kolkata Sep 2010 - Aug 2020Kolkata, West Bengal, IndiaAs a Digital Media Manager for U.S.-India bilateral relations, I advocated the use of digital tools and techniques to achieve the mission's strategic goals and also acted as a champion for the use of digital across all areas of work, including website and social media.To improve the mission's social media reach and engagement, I utilized data from Facebook insights, Twitter analytics, Google analytics, and Hootsuite analytics to develop effective strategies. I also provided expert guidance and advice to missions on how best to use digital tools to achieve their strategic goals.As a part of my job, I managed key stakeholders across the consular district and build relationships with think tankers and influencers. I monitored regional and local digital communications trends and explored new digital opportunities for the mission. I advised Delhi and Washington on upcoming regional digital communications activity and emerging regional and local digital trends.Delivering training to diplomats, communicators, and digital editors through face-to-face classroom courses and remote training was a part of your job. I was also responsible for budgeting and procuring relevant hardware and software to stay up to date with the latest technological developments.In summary, my role as a Digital Media Manager involved using digital tools and techniques to achieve the mission's strategic goals, providing expert guidance and advice to missions, managing stakeholders, monitoring digital communications trends, delivering training, and budgeting for technological developments.
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Information Technology Services SpecialistBritish Deputy High Commission, Kolkata, Sep 2000 - Aug 2010Kolkata Area, IndiaAs an Information Management Officer and Systems Administrator, I had a critical role in ensuring the smooth functioning of an organization's technology infrastructure. My responsibilities included: Managing the organization's information management systems, including hardware, software, and databases, to ensure they meet the organization's needs and standards. Providing technical support and training to staff members to ensure they can effectively use information management systems and tools. Developing and implementing policies and procedures related to information management and security to ensure the organization's data is protected and secure. Managing and maintaining the organization's website to ensure it is up-to-date and functioning properly. Providing recommendations for new hardware and software purchases to improve the organization's technology infrastructure. Working with external vendors and service providers to ensure the organization's technology needs are met. Monitoring and analyzing system performance to identify areas for improvement and implement solutions. Managing the organization's backup and recovery systems to ensure data is protected and recoverable in the event of a disaster or system failure. Staying up-to-date with emerging technologies and trends to ensure the organization's technology infrastructure remains current and effective.My role required technical expertise, analytical skills, and strong attention to detail to ensure the organization's technology infrastructure is functioning optimally. Your efforts enable the organization to leverage technology to achieve its mission and goals.
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System SpecialistNiit, Shillong Oct 1996 - Aug 2000Shillong Area, IndiaAs a Systems Administrator & Trainer, my primary responsibilities involved ensuring the organization's computer systems are running smoothly and efficiently. As a computer trainer for students and office executives, my primary responsibility was to provide training and support to individuals who want to improve their computer skills. Your duties include: Installing, configuring, and maintaining computer hardware, software, and networks. Monitoring system performance to identify and resolve issues in a timely manner. Performing routine maintenance tasks, such as backups and system updates, to ensure the reliability and security of the organization's computer systems. Providing technical support to staff members who experience issues with their computer systems or software applications. Developing and delivering training programs that are tailored to the needs of students and office executives. Teaching individuals how to use various software applications, including Microsoft Office, Adobe Creative Suite, and other commonly used programs. Keeping up-to-date with technological developments and trends to ensure the organization's computer systems remain current and effective. Providing recommendations for hardware and software purchases to improve the organization's technology infrastructure. Ensuring the organization's data is backed up and recoverable in the event of a disaster or system failure. Ensuring that training programs are delivered in a supportive and engaging manner, and that individuals are able to apply what they have learned in their work and personal lives.
Rupam Sen Education Details
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Computer/Information Technology Administration And Management -
Indira Gandhi Open University (Ignou)Computer Science -
Niit, Salt LakeComputer Programming, Specific Applications
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Dumdum Motijheel CollegeMathematics And Computer Science
Frequently Asked Questions about Rupam Sen
What is Rupam Sen's role at the current company?
Rupam Sen's current role is Strategic Communications Consultant (Monitoring & Analysis).
What schools did Rupam Sen attend?
Rupam Sen attended University Of Calcutta, Indira Gandhi Open University (Ignou), Niit, Salt Lake, Dumdum Motijheel College.
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