— Leadership role accountable for leading RFX and Pre-Sales support globally for Ericsson Digital Services Solutions across multiple offering areas (Cloud Infra, NFVI, Private Networks, Packet Core, User Data Management System, IMS/VoLTE, Mobile Switching, IP, and OSS), in different combinations.— I lead a team of Service Delivery Leads and Subject Matter Experts spread across India, China and Mexico; hosted as a centralized global unit. Who are focused on different customers and market areas, working out the most competitive customer solutions leveraging on the E/// products and solution offering globally.— I am also leading group of Customer Project Manager and Program Directors who are responsible for managing key solution integration deliveries (covering entire core networks and cloud offering areas) across the globe for different customers.— I am responsible for maintaining periodic governance and oversight for key strategic projects. Determining, monitoring and reviewing key program economics – including costs, operational budgets, staffing, risk-management, effective governance, and that they are supported by comprehensive reporting models.

— Technology consulting and Delivery Management in the domain of Communications Core, Cloud Native and 5G Voice.— Driving scalability and efficiency through Industrialization and Automation of delivery flow.— Driving Service Delivery Transformation as a single e2e software pipeline using DevOps & CI/CD. Leading adoption of pipeline across Solutions, Product Portfolio and Service Delivery.— Strategic planning and build of competence, capability and capacity for early-life-cycle products and solutions. Manage competence transformation strategy driven by market dynamics. — Lead Business Development and Pre-Sales. Standardization and bench-marking of pricing models.

— Experience as Head IMS & VoLTE practice for Global Service Delivery Unit; comprising of 250+ experts engaged across the globe in diversified NFV/Cloud (RHOSP, VMware, CEE) deliveries. Strong organizational acumen in building & leading large service delivery teams and people leadership.— Strategic Planning, directing and authorizing activities to manage and implement complex projects from contract/proposal initiation to final operational stage. — Maintaining periodic governance and oversight for key strategic projects. Determining, monitoring and reviewing key program economics – including costs, operational budgets, staffing, risk-management, effective governance, and are that they are supported by comprehensive reporting models.— Played pivotal role in building up:— vVoLTE Central Delivery Team in collaboration with PDU and Solution-Area supporting CUs/Regions in solutioning and delivering complex cloud-based vIMS/vVoLTE PoCs and Demos— Expert teams across multiple product portfolio areas in Enterprise Solutions and XaaS [ECC, ECA, MC-PTT]— Deployment support team in collaboration with PDU to prioritize and fast-track support needs in projects— Global Staging Center providing customized ready-to-deploy product images compliant to diverse cloud platforms in collaboration with CD&S unit— Extensive hands-on Customer Relationship and delivery management experiences across – USA, Canada, Mexico, Europe, Middle-East, Africa and Australia.— Lead conceptualization, implementation and delivery of numerous portfolio offerings.

Customer Technical Lead for customer-units – Dishnet-Aircel, India; Uninor, India; BSNL, India; Bhutan Telecom, Bhutan. Ensured timely handover, negotiating the SLA and metrics standardizations during transition of newly integrated network entities to support. SPOC for Emergency Handling for Region India customers.

Responsible for Support activities for CS-Core network for Region India Customers. Network Problem Diagnosis, Troubleshooting and Root Cause Analysis for CS-Core network. Emergency Handling for Region India customers.

Technical Lead for development of SIP based call server for GSM and CDMA Femto Cells. The product was successfully deployed for multiple Tier-1 Operator in USA.

Lead for team of 10+ developers responsible for development of platform middleware for highly scalable GSM HLR.

Design, development and testing of incremental feature set for Ericsson CDMA MSC.