Rupam Gupta Email & Phone Number

Delhi, India

Gurgaon, India

AGKT helps companies across the world make smarter decisions leveraging the power of analytics and custom-research.Our Hybrid Approach filters the noise while combining analysis from internal data, 'acquired' primary data and unstructured secondary data - to provide actionable insights to your business and making decision making quick and intuitive.By.

New Delhi Area, India

~ Worked in a solution oriented project management role in research center operations, and assisted answering the clients’ business problems – was a client-facing account manager who answered RFXs and ensured service delivery of the projects across various domains in various geographies~ Possesses strong operational management skills which ensured better.

Gurgaon, India

Worked closely with the Migrations Lead, got involved & managed the entire cycle of process migrations of two processes from the U.S.:-~ Conducted initial feasibility study – process selection scorecard & IT feasibility~ Prepared & implemented process migration project plans & solutions~ Worked onsite (in the U.S.) to understand the As-is processes, and.

New Delhi Area, India

As a Group Leader, maximum span of control included 64 associates, 3 team leaders & 3 SME’s~ Worked in contact center-operations providing front-line technical support (hardware and software) to US-based customers of a leading manufacturer of computers and peripherals~ Led various customer-service quality parameters like customer loyalty index, customer.

Kolkata Area, India

Field data collection work (primary research) on various ad-hoc projectsMet and liaisoned with the respondents and collected timely feedback

Pmp

Master Of Business Administration (Mba), Project Management

B.Sc., Mathematics