Set team goals and KPIs, Delegate tasks and set project deadlines, Regular performance evaluation.Communicate with teams about their performance, Monitor team performance and report on metrics.Critical thinking and problem-solving.Worked on internal projects as well related to SharePoint/ Power Automate.Just completed a project that sends out emails every time an excel is updated with new data.

Supports specified, limited line of technical products using defined problem-solving methodology.Logs call records and assigns call types.Constructs individual case reference files and updates case management data base / logs.Conducts limited suggestive selling of client service and support line products.Diagnoses end user problems using systematic listening and probing approach.Consults on-line web tool, computerized data base, manuals, circulars, or internal resources for information on resolution procedures.Research problem / case history using computerized data base for relevant product information.Documents case resolution in computerized database.Take Escalates call(s) for problem resolution in matters of greater complexity.Sets new case files as required.Review client information / knowledge updates regularly to remain current with products.Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company / client requirement.

Development of New SharePoint sites.SPO, SP 2010, SP 2013.Power AutomationPower AppsO365 AdminSharePoint AdminSupport and Maintenance & Development