Rupa Tamang Email & Phone Number

Nakkhu

Lead the execution of the annual business planning process and long-term strategic planning, ensuring alignment with key shareholder initiatives.Conduct in-depth analysis of business performance metrics (subs, revenue, drivers, products, segments, market conditions, etc.), providing constructive critiques, alternative options, and actionable.

Kathmandu

• Collect data and regularly generate reports on revenue, sales, and other business metrics, ensuring accurate gathering, storage, and analysis of the data.
• Monitor revenue, use business intelligence tools to identify current and potential customers, analyze campaigns, extract insights, and present summaries to stakeholders.
• Set yearly sales targets and aligning them with revenue goals. Segregate targets at the cluster level, monitor achievement against KPIs, and track sales commissions and incentives in line with the cost of sales.
• Manage data requests from relevant units and ensure the precision of the data.
• Engage in commercial budget planning, monitor the entire budget, and present a summary on monthly basis to the relevant stakeholders.
• Collaborate with diverse teams to analyze extensive datasets with precision. Recommend ongoing improvements that lead to insightful discoveries. Clearly articulate the rationale behind these findings for business.

• Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
• Processed and issued product orders and service upgrades for customers.
• Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
• Proper documentation of customer subscription form and other document
• Actively participate in marketing activities and plan accordingly to get sales target.
• Documentation of customer subscription form & other document processed within respective Ncell centers & process for further archiving