Provided advanced troubleshooting for customers via telephone and trouble ticket system.Participated in customer meetings for escalated issues to provide faster resolution.Ensured team members resolved all client issues courteously and in a timely manner.

• Network and System Administration at District Head Quarter and Thasil Head Quarter , Jalgaon• Co-Ordination in e Governance Project • Installation, Configuration & Maintenance of DNS, DHCP, Active Directory, IIS Servers. • Maintenance and Troubleshooting of Internal network & Servers.• Software Management, Patch Updating, Antivirus Management. • Network Maintenance and Installation.• LAN setup and Troubleshooting.• Installation and maintenance… Show more • Network and System Administration at District Head Quarter and Thasil Head Quarter , Jalgaon• Co-Ordination in e Governance Project • Installation, Configuration & Maintenance of DNS, DHCP, Active Directory, IIS Servers. • Maintenance and Troubleshooting of Internal network & Servers.• Software Management, Patch Updating, Antivirus Management. • Network Maintenance and Installation.• LAN setup and Troubleshooting.• Installation and maintenance of LAN• Setup and arrange Video Conference with Mantralaya NOC Team. and Tahsil Office.• Resolve problems reported by end user• Analyze IT specifications to assess security risks Show less

ESDS means "Exuberant Support for Data Services"​. ESDS vision is to create life time customer relationships by delivering World Class Managed Datacenter Services, and Cloud enabled Solutions. Economic Times awarded ESDS for "Innovation in Cloud Technology"​ in 2014. Global Business & Service Excellence Award in 2013 , Best IT enabled Services Award in 2011, and Green IT Infrastructure Award in 2010 are partial list of other accreditions ESDS is proud of.ESDS Datacenters in Chicago… Show more ESDS means "Exuberant Support for Data Services"​. ESDS vision is to create life time customer relationships by delivering World Class Managed Datacenter Services, and Cloud enabled Solutions. Economic Times awarded ESDS for "Innovation in Cloud Technology"​ in 2014. Global Business & Service Excellence Award in 2013 , Best IT enabled Services Award in 2011, and Green IT Infrastructure Award in 2010 are partial list of other accreditions ESDS is proud of.ESDS Datacenters in Chicago USA; Montreal Canada; Leeds, Reading, Maidenhead, Milton Keynes in UK; Nashik, Mumbai (Operational from July 2015) and Bengaluru in India; offer certified Tier III fault tolerant infrastructure, cloud, data & managed services support for mission critical IT systems & businesses. SAP & Microsoft have certified ESDS Datacenters for cloud & hosting out of India. ISO:9001, ISO:20000/ BS:15000, and ISO:27001/ BS:7799 is a partial list of other certifications.With over 35000 customers over 10 years, 99.99% service level commitments, 100% services & infrastructure availability delivered till date, ESDS delivers upto 70% reductions in client IT expediture. ESDS clients, partners and associates are proud of its 24X7 exuberant customer support.SIDBI, MahaGenco, MCGM, Coal India, Pizzahut, KFC, Berger Paints, WeChat, HCL, L&T Infotech, Kafila Travels, Satara DCCB, Karbonn Mobile, Goibibo, Airtel, Samsonite, are a partial representation of ESDS family of happy clients spanning across different industries in India. Show less

Installation software, patching, upgrading and maintenance of Windows server 2003/2008.· Configuring Active Directory including Users and Group Management· Installation and maintain Windows Terminal Service (Thin Client) Technology.· Configuring the printers(Network,Line,Local) as per the requirement.· Database backup and Monitoring, Buffer Tuning.· IBM X-Series (RAID 5, 6,1 Technology) Server Setup and metenance.. Overall Administration on Windows 2008 R2… Show more Installation software, patching, upgrading and maintenance of Windows server 2003/2008.· Configuring Active Directory including Users and Group Management· Installation and maintain Windows Terminal Service (Thin Client) Technology.· Configuring the printers(Network,Line,Local) as per the requirement.· Database backup and Monitoring, Buffer Tuning.· IBM X-Series (RAID 5, 6,1 Technology) Server Setup and metenance.. Overall Administration on Windows 2008 R2 server.---------------------------------------------------------SAP BASIS AdministrationSAP R/3 Installation and patch up gradation.· SAP SQL database backup, recovery and Maintenance.· SAP Front-end Login pad installation and maintenance.· SAP Licensing Audit.· Work load Analysis.· Apply Sap Notes, Support packs and performing Kernel Upgrades.· Performing transport requests.· Creation, deletion, locking and unlocking users and mass users.· Used R/ 3 Profile Generator (PFCG) to create, generate and assign authorization profiles.· Analyzing of missing authorizations and assigning Roles to users.· Client Administration including client copy / export / import / delete.· Knowledge in Background jobs, Spool Administration.· System Log monitoring· Performance Monitoring and Performance analysis when system goes slow· Installing and Maintening Sysaid Support ticket portal system.· Involved in the 24x7 Support in maintaining the Server in a Smooth Way Show less

Overall operation on Digital University e-Suvidha Project and to maintain digital university portal as a Administrator with co-ordination North Maharashtra University, Jalgaon, Handel e-Governance Project & LLC,RLC work, System Administration (i.e Router, Switches, Maintenance work ), Conduct Online Exam’sFlow Study and analyse form and report developmet and assign work to the development team.