* Wrote, designed and proofread content including guides, templates and e-learning modules. * Created new products that helped guide users through legal processes or towards a particular resource. * Worked with subject-matter experts to produce content across various topics. * Uploaded and published new content to the platform, ensuring consistency of styles and standards.* Worked alongside videographers to ensure content met the required standards and consistency. * Maintained and reviewed existing content for accuracy, useability and accessibility.* Championed and helped shape the brand tone of voice across the platform. * Collaborated with product and development teams to create and optimize new and existing products.* Onboarded, trained and supervised new team members.

* Drafted agreements for all writers and directors across Coronation Street and Emmerdale.* Negotiated with writer’s representatives about terms and conditions, including fees. * Supported the rest of the business affairs team with legal drafting, amendments and payments. * Liaised with production teams to determine which projects were inactive and could be let go

* Reviewed release forms, amendments to contracts and licence agreements for the business affairs department and production teams.* Managed footage sales, negotiated fees and drafted license agreements.* Drafted contracts for employees and freelancers.

* Organised transportation logistics, deliveries and the movement of goods around the UK.* Oversaw fleet maintenance including arranging repairs, servicing, insurance and tax.

* Provided fast and accurate invoicing information to corporate customers. * Reconciled outstanding invoices with incoming payments. * Worked closely with local branches and accounts departments to resolve disputes and deliver excellent customer service.