Rupesh Agrawal Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

Managing the coordination of internal cross-functional teams, external vendors, and stakeholders to ensure the timely and accurate completion of global benchmarking projects. The quality of WW projects is improved and maintained by the cross-functional collaboration to provide the best possible service to stakeholders and customers and provide.

Bengaluru, Karnataka, India

Led cross-functional teams delivering a new feature, service, product, or system. Create project plans, schedules, resource plans, and status reports. Gather business requirements, document functional and design specifications, identify appropriate resources, assemble the right project team, and develop milestones and a launch schedule to ensure successful.

Bengaluru, Karnataka

Key Functional Areas: Customer Support Operations, Embibe- Managing a team of 20+ resources for a variety of support and content-related tasks.- Building and scaling a team to manage seasonal business peaks. Cross-functional training for current task forces is also included.- Identifying Optimal/Alternate Solutions and Defining Business Requirements. Plan.

Ahmedabad, Gujrat, India

In order to drive international business, I established a private limited import and export company. We began full-fledged operations in Ahmedabad in May 2019 with vegetable goods, i.e. Onion and other green vegetables During my business adventure, I began learning about export business from the ground up after completion of certification programme from.

Bangalore

Key Functional Areas: Inbound Support Services, Amazon- End-to-end catalogue management experience, including catalogue data setup for Item, Offer, Inventory, Images, Relationship, and Availability. Customers' catalogue choices will be expanded, and inventory-related issues will be coordinated with fulfilment locations.- Identifying and removing efficiency.

Bangalore

Key Functional Areas: Inbound Support Services, Amazon- Establishing SOPs to ensure that day-to-day operations are carried out in a defined manner.- Improvements are driven by defect reduction, a reduction in the number of ISS tickets created, automation, and the use of lower cost support environments.- Experienced in end-to-end catalogue management.

Bangalore

Worked in CapitalOne bank's support operations for the US market. We were in the chat business and provided full-service customer support. Mentored and trained coworkers, ensuring effective results after the training was completed. Managed to handle 100+ chats on a day to day operations. In addition, I supervised day-to-day reporting and ensured there was.

Executive Post Graduate Diploma In Management, International Business/Trade/Commerce

B.Sc, Information Technology

Import & Export Certification, International Business/Trade/Commerce

Diploma In Software Development, Computer Software Engineering