Design, document and implement new processes for Shared Services Unit in India. Contribute to the overall accuracy and completeness of process documentation and processing manuals.Deliver projects impacting the operational capabilities of the SSU.Identify and promote innovative operational methods, leading practices, tools and metrics to support shared services modelResponsible for implementation activity, user documentation and training activitiesProcess re-engineering.

Retail Initiatives and Digital Circle• Fine tuning operational guidelines for overdraft against fixed deposits. • Streamlining the record management system prevalent in the bank.• Intrumental in setting-up digital contact centre for the bank-Handling multichannel architecture, payment consent and fulfilment process• Adhoc support to the strategic projects.• Strategic projects-Execute key strategic projects which would act as differentiators for delivery of services.… Show more Retail Initiatives and Digital Circle• Fine tuning operational guidelines for overdraft against fixed deposits. • Streamlining the record management system prevalent in the bank.• Intrumental in setting-up digital contact centre for the bank-Handling multichannel architecture, payment consent and fulfilment process• Adhoc support to the strategic projects.• Strategic projects-Execute key strategic projects which would act as differentiators for delivery of services. Any important work area not picked up as a project would be managed from a program management perspective. Facilitate business by providing it a competitive advantage and execute large initiatives within the pre defined schedule. • Business solutions-Solution Oriented approach for Solving Business Problems and analytical Skills to be able to identify the problem areas and work on Solutions • Change management; internal Operations Control and compliance-Change Management Skills to manage issues related to implementation, ability to work with multiple people across across functions and ensure delivery. Show less

• Initiating; developing & setting up Business Strategies & Targets in consultation with Functional Head and in line with Bank’s overall Business Strategy.• Supporting the supervisors in the development of business strategies and set business targets in line with the Bank’s overall business strategy.• Providing assistance & support in the preparation, monitoring & finalization of process for business support and passes to the Senior Committees for final decisions.• Ensuring audit &… Show more • Initiating; developing & setting up Business Strategies & Targets in consultation with Functional Head and in line with Bank’s overall Business Strategy.• Supporting the supervisors in the development of business strategies and set business targets in line with the Bank’s overall business strategy.• Providing assistance & support in the preparation, monitoring & finalization of process for business support and passes to the Senior Committees for final decisions.• Ensuring audit & regulatory compliance.• Managing expenses within budgets and actively monitoring the bottom line.• Successfully achieved the targets with the active cooperation and participation of the team members.• User Acceptance Testing, process formulation and implementation, product and process proposition to the ALCO.• Executing business projects. • Test the efficacy of the applications in UAT environment and simulation in the production. Show less

•Acquaint the aspirants with competitive studies (Pre-Banking- Examinations) & motivation.•Imbibe conceptual learning.