Administering the end-to-end Operations and Team Management for the end-to-endOnboarding Team, Disbursements, Vendor Management, QC & MIS, ProjectManagement and Stakeholder Management Reengineering the processes and successfully automating project management Ensuring regulatory checks and governance control Contributing efficiently for system changes with technology team Administering Developing proactive relationship with a view to deepen clientpenetration, identifying new opportunities and generating referrals for other businessverticals Analyzing the business potential and implementing plans to drive channels forattaining business targets, and achieving desired targets Generating sustainable revenues while ensuring optimum balance between clientneeds and organizational objectives Conceptualizing & implementing competent strategies with a view to penetrate newaccounts and expand existing ones for a wide range of products Monitoring costs in a difficult economic environment; introducing new risk controls inthe wake of a heightened regulatory framework, improving processes and ensuringthat customers received the best service experience Evaluating different financial / service needs of the client and cross-selling variousproducts of the bank

Managed the products Mortgages, Auto Loans, Business Loans, JLG (PAN India) Administered the entire gamut of quality assurance & quality control activities andconducted various ad hoc project and conducted the Impact Analysiso Based on the inputs from the analysis helped in the overall SystemDevelopment & imparting the trainings to the new & existing teams Assessed the scope of the automation & digitization and successfully implementedthe SFDC, Finnone Migration, CRM, Claim Module, AI Consumer Durable BOT, andCollection Module

Successfully led a team for the day-to-day Operations for the DisbursementManagement (Mumbai & Chennai), PDD Management, Issue Payment via CMSBanking, CERSAI Charge Creations, Loan Servicing and so on Worked towards the Digital Disbursement System (Scan Based) Implemented Managed the affordable Housing Project and Record Management Module

Administered the management of Central Operations for Retail Loan, Microfinance,Loan Disbursement, Vendor Payment & Recollection, Scrutiny of Documents,Collection Management, PDD Check and so on Supervised the Microfinance Branch Roll Out and worked towards the implementationof BR.Net Module

Managed the end-to-end operations for the Agri Retail & Corporate, & CommodityFinance; processed WC & Loan Accounts requested by Business Units & CMC Administered the Bureaux Check Vigilance, Disbursement Management, PDDManagement Conducted the audit & ensured the adherence towards the compliance Managed BAU efficiently and played a pivotal role in Migration Team and successfullyimplemented Finacle ver.10

Addressed and resolved the client concerns and managed escalation mails Managed the process roll-out within unit